Area Supervisor, Warehouse & Mailroom Universal Kids Resort
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY:
Responsible for thedaily operationofthe warehouse and mail roomincluding directionfor Team Membersas well as support forinternal guests/interdepartmental the operation to ensureTeam Member safety cleanliness and proper usage of equipmentand effective flow of goods packages and mail. Accountable for daily labor budgetsschedulingqualitysafetycompliance and development in assigned areas.
JOB RESPONSIBILITIES:
- Overseesthe daily operationof the warehouse/storage spaces and mail roomto ensure proper staffingefficiencies and service standards work direction to Team Members to ensure departmental Standard Operating Procedures areupheldand all equipment isoperatedwithin theappropriate for responding tointernal guest needsand operationalissuesandcommunicating withleadership andvariousinterdepartmentalpartnersto resolve issues. Overseesthe upkeep ofdocumentsreports deliverylogsand trackingof thedistribution of mail packages and goods that are received as well as handling and processing of allincoming and outgoing items(freightandinterdepartmental/international/domesticmailforall carriers).Ensures effective use of all storagespaceand that Team Members follow storage requirements.
- Reviewssafety practices and procedures and responds to potentially unsafe unsafe conditions to all operational duties related to the daily opening and closing of thewarehouse spaces and mail roomincludingcompletingchecklistsas well aspaperworkfor operational readiness and safety. Inspectsthe work environment to ensure that each location has proper supplies/stock and is clean and organized. Schedules daily break and lunch periods to ensureappropriate coverageof to document andmaintainperformance expectations andsafe Team Member actionsin accordance withUniversalDestinations and Experiences (UDX)policy.
- Responsible for coaching andtrainingTeam budgets for assigned venuesand mitigates overtime by adjusting staffing accordingto business venue schedules for Assistant Manager approval incorporatingavailability meetings classes and various training tracks and records overtime and training projections and results. Analyzes and responds to various reports including but not limited to incident reports.
- Focusesoninternal guest and Team Member satisfaction. Ensures that each Team Member is meeting UDX service standardsfortimelydeliveryofproducts suppliesmailand packagesso that departments consistently haveitemsdelivered when they need itwhilemaintainingan efficientsafeand positiveenvironment. Ensuresthat Team Member Satisfaction (TSAT)programs arebeing followedto keep the workplace fun while increasing overall job satisfaction and efficiency.
- Maintains positive relationships and partners with other departments to ensure that departmental goals arebeing formaintainingthe qualitycleanlinessand facility maintenance standards to ensurethe resort isShow Ready forGuestsat all times andinback-of-house areasfor Team projects initiatives and sustainment efforts as directed.
- Understand and activelyparticipatein Environmental Health & Safety responsibilities by following established UO policy procedurestrainingand team member involvement activities.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITY:
- Will provide daily operational direction to one or more Hourly Team Members.
ADDITIONAL INFORMATION:
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Must be able toworka flexible and varying schedule based on business needs.
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
- Strongverbal and written communication skills.
- Willing toworka flexible schedule with nights holidays and weekendsisrequired.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
EDUCATION:
High School Diploma or GED required.
EXPERIENCE:
2 years experience in warehouse operationsmailroomorshipping and receivingisrequired;or equivalent combination of education and experience.
Universal Kids Resort.Here you can.
Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE.
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Inventory Control
- Forklift
- Warehouse Management
- Warehouse Experience
- Warehouse Distribution Experience
- Warehouse Management System
- Supervising Experience
- Logistics
- Hazmat
- Warehouse Supervisor Experience
- 3PL
