UX Designer UW Medicine Strategic Brand and Marketing

Job Description

UW Medicine Strategic Brand and Marketing (SBM) has an outstanding opportunity for a UX Designer to join our team.

At UW Medicine we work to improve health for all people through excellence in clinical care research and education. As the only comprehensive clinical research and learning health system in the five-state WWAMI region (Washington Wyoming Alaska Montana and Idaho) UW Medicine delivers exceptional patient care leads one of the worlds most comprehensive medical research programs and trains the next generation of health professionals.

The Strategic Brand and Marketing team plays a critical role in advancing UW Medicines mission and priorities.

Our team of more than 50 professionals supports both the health system and the UW School of Medicine spanning brand and marketing strategy web and digital experience content and design and sponsorships.

We are guided by shared values respect teamwork creativity continuous improvement and inclusivity which shape how we work and what we deliver.

We are searching for an individual driven by empathy and curiosity toward people. The individual should be open-minded a lifelong learner highly knowledgeable in the latest design trends and data-based design methods and able to design the next generation of online access-to-care experiences across and UW Medicine MyChart.

In addition to exceptional design skills the ideal candidate will be able to translate user needs business requirements and technical constraints into thoughtful designs and understand how design and content strategy work together to create intuitive accessible and engaging experiences.

The UX Designer collaborates with digital experience team members web developers and stakeholders to continuously improve theexperience for key audiences and support the organizations business goals particularly patient acquisition goals.

This position is critical to the success and reputation of UW Medicine. The way we organize and design patients paths across the site helps people navigate our vast range of care services and find the location and care providers that fit their needs when they need them most.

DUTIES AND RESPONSIBILITIES

UX Designer Strategy and Implementation 70%

• Partner with product engineering content strategists and stakeholders to define user problems and design data-driven solutions.
• Translate user needs business requirements and technical constraints into accessible intuitive UX designs that improve online access to care.
• Create wireframes prototypes user flows and information architecture at varying levels of fidelity to inform and test development-ready designs.
• Participate in and apply insights from user research activities (e.g. interviews journey mapping usability testing A/B testing analytics) to iterate and refine designs.
• Proactively explore and identify opportunities to leverage emerging technologies including AI-driven tools and solutions.
• Apply industry best practices and innovations to enhance design workflows improve user experiences and increase efficiency across digital platforms.
• Contribute to and evolve UW Medicines design systems patterns accessibility standards and UX best practices.
• Clearly communicate design rationale and tradeoffs to cross-functional partners throughout the development lifecycle.

Content Development & Brand Alignment 30%

• Partner with business owners to define user stories and acceptance criteria for iterative design within Agile Scrum.
• Maintain the digital style guide to ensure consistent experiences across UW Medicine websites and applications.
• Collaborate with the Creative team to ensure brand compliance accessibility standards and consistent interaction patterns for digital platforms.
• Work with content strategists and editors to align language tone and structure with interface design to best guide and serve users.
• Stay informed about advances in AI and related technologies and partner with stakeholders to evaluate and apply these innovations in ways that align with organizational goals and ethical standards.

MINIMUM REQUIREMENTS

• Bachelors degree in design Human-Computer Interaction or related field.
• Minimum 3 years of professional UX design information architecture and interaction design including wireframes prototypes and user flows; conducting user research and usability testing; and applying accessibility and usability standards for websites and applications.

Equivalent experience may substitute for degree requirement.

Additional Requirements.

• Ability to translate business goals user needs and content strategies into effective design solutions.
• Advanced knowledge of building maintaining and evolving design systems.
• Strong understanding of usability heuristics accessibility best practices and emerging accessible solutions.
• Excellent presentation and public speaking skills with the ability to communicate complex concepts clearly through both visual and verbal means.
• Proven ability to develop and advocate for UX strategy recommendations in alignment with organizational goals.
• Experience collaborating with content strategists marketers and other stakeholders to ensure clear consistent and effective user messaging.
• Advanced proficiency in design tools such as Figma Adobe Creative Suite.
• Working knowledge of HTML and CSS with experience partnering closely with development teams.
• Experience or demonstrated curiosity in applying AI-assisted design research or analytics tools to improve delivery and outcomes.
• Ability to build trust foster partnerships and deliver strong client service across the organization.

DESIRED QUALIFICATIONS

• Five years experience performing UX Design in a healthcare system educational institution or large nonprofit.
• Experience using analytics software and accessibility tools such as Google Analytics SiteImprove and DubBot.

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.