Senior Manager of Business Transformation Communications
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Job Location:
Secaucus, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
We Provide Solutions. Patients and Physicians rely on our diagnostic testing information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences and require sensitivity tact and a clear dedication to service. Its about providing clarity and hope.
The Senior Manager of Business Transformation Communications is a critical leadership role within the Communications organization responsible for developing and executing communications strategies and tactics for multi-year enterprise-wide transformation initiatives with internal and external audiences. This leader will architect and govern the comprehensive communication strategy and collaborate across the company and with external partners for execution of thoughtful messaging across stakeholders including customers employees partners and investors. They will also work closely with the change management lead and project team to support rapid adoption high utilization and proficiency with the new clinical and operational technology systems and associated business processes. This hands-on communications strategist will report to the Senor Director Strategic/Executive Communications and work collaboratively across the Communications and Marketing teams to maximize customer and employee readiness minimize disruption and amplify key milestones through new and existing channels. Youll thrive in this role if you like creating collaborating and moving between the big-picture and detail-oriented view and especially if you have experience in large-scale technology or transformation initiatives ideally within the healthcare industry.
This is a hybrid position based in Secaucus NJ (3 days per week in office) but remote candidates may be considered.
Responsibilities
- Design execute and measure a comprehensive communications plan tied to business deliverables and change management frameworks
- Craft and refine compelling executive internal and external messaging at various altitudes of detail based on audience impact and milestone
- Collaborate deeply across technology business commercial marketing and communications teams to build and pivot aligned plans and messages that reflect business needs
- Proactively raise ideas opportunities and risks to provide leaders peers and teams with clear concise relevant messages
Qualifications
Required:
- 7 years of Communications experience within large complex organizations.
- Minimum 5 years of direct hands-on experience leading communications initiatives of large scale or scope with internal and external stakeholders.
- Proven ability to manage multifaceted communications approaches channels and audiences and work as part of a cross-functional team.
- Exceptional communication (written and verbal) presentation and interpersonal skills.
- Demonstrated ability to support and influence senior executives.
- Familiarity with process improvement methodologies (Lean Six Sigma etc.) and business transformation processes or large-scale implementations.
Preferred:
- Familiarity with change methodologies (e.g. ADKAR Prosci) preferred.
- Direct experience with Epic implementation optimization or large-scale upgrades.
Work Environment:
- Hybrid based in Secaucus NJ
Travel Required:
- Domestic travel up to 25%.
Required Education:
- Bachelors degree in Communications Journalism Public Relations or a related field.
Preferred Education:
- Masters degree in Communications Business Administration (MBA) or a relevant advanced degree.
Required Experience:
Senior Manager
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more
