Learning Operations Intern One year contract

To manage and maintain excellent relationships with clients expert partners and colleagues to uphold a corporate image of ethics professionalism quality and standards.   
 

The role itself will center around a structured list of responsibilities that occur pre during and post each learning event from planning right through to delivery and post project admin from an ops perspective. 

Job Description 

Operations Administrator: 
You will be the operational and logistical liaison for our learning products within the U.K and MENA region. 

You will have had a proven track record in successfully managing client relationships and delivering to expectations in a customer centric detail orientated and timely manner. 

You will have a strong existing network of suppliers and contractor relationships that you can leverage. 

Team Management (10%) 

• Recruiting We will need to execute a varying number of events of varying sizes which will require the assistance of temporary staff. We will engage these people through temp staff agencies. It will be your responsibility to ensure that the selected staff will have the capabilities to run our events.  
   

• Training & Onboarding You will be able to adopt learn and train others to follow our standard operating procedures 

Delivery / Operations (90%) 

• Operate as the lead for all learning events (both virtual and in-person) 

• Manage an event schedule and work with partners and internal teams to ensure that sufficient time and resource is allocated to each event 

• Liaise with Informa clients consultants and speakers virtual coordinators and Informa Client Managers as required 

• Create customise and configure virtual event registration links invitations and reminders 

• Upload content and create custom virtual meeting layouts and event flows 

• Liaise with printers travel partners venues and flight agencies 

• Support the development of materials such as Best Practices FAQs and training slides to support virtual event execution 

• Support Client Managers and Clients in identifying and recommending appropriate platforms and features to use for different types of events such as meetings webinars pre-recorded webinars workshops training breakout rooms whiteboard Q&A polls etc. 

• Manage communications with trainers presenters and virtual coordinators to ensure they have the correct information equipment (mic camera Wi-Fi background) and specific event info like links logins formats and calendar reminders 

• Schedule and execute rehearsals in advance of live events to ensure all parties are adequately prepared 

• Assist as the virtual event host and/or moderator during rehearsals and/or live events on an as needs basis 

• Offer assistance and guidance with any attendee connection issues as well as basic technical support during an event 

• Generate and download reports: registrations attendance polling responses and Q&A 

• Process upload and retrieve webinar recordings 

• Research and stay on top of trends and new tools in the virtual event space 

• Basic editing skills (videos voice notes) orworkingwith suppliers to deliver 

• Some sales support - case studies feedback reports course promotion support 

Qualifications :

Qualifications 

• Proficient in MS Office programmes 

About You 

• A calming presence with the ability to coolly trouble shoot issues during live events 

• Ability to stay focused energized calm collected and organized while managing multiple projects 

• Experience of using virtual platforms such as Microsoft Teams Zoom WebEx AdobeConnect GoToTraining etc.(Moodle or any LMS platform is a huge plus) 

• Detail-oriented tactile communicator extremely organized you love a process! 

• Most important a great team member always willing to help where possible always looking to improve and innovate you take pride in outcomes and come to work with positive attitude and outlook 

Additional Information :

Please note that this is a 1-year contract role.  

Start date: March 2026

Salary: 13500 SAR

We dont just accept difference we celebrate it.  We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.  We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes please let us know.

Remote Work :

Yes

Employment Type :

Full-time