AM Housekeeping

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in Ibis Bengaluru Techpark to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
To assign duties inspect work and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
To direct and control the Housekeeping operations and staff of the Housekeeping department.
Any matter which may effect the interests of Novotel Ibis Bengaluru Outer Ring Road should be brought to the attention of the Management.
Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.
Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Bengaluru Techpark to ensure maximum cooperation productivity morale and guest service.
Maintain appropriate staffing levels in order to consistently provide excellent guest service.
Provide effective support to the team to enable them to provide a range of effective and efficient services.
Ensure that the team has been trained for all safety provisions.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to maintain department budget within established guidelines and explain monthly variances.
Identify optimal cost effective use of the resources and educate the team on the same.
Maintain cost controls through proper scheduling and inventory management.
Inspect guest and public areas on a regular basis to ensure that the furnishings facilities and equipments are clean and in a good condition.
Ensure to maintain appropriate grooming standards in hygiene uniforms appearance posture and conduct of the Housekeeping personnel.
Inspect all renovation projects and ensure rooms are defect free prior to release.
Assist in all inventories and ensure to coordinate the training programes.
Coordinate all repairs & refurbishments.
Ensure to conduct daily briefings in order to provide effective and efficient services.
Coordinate operations with Department coordinators supervisors and other Departmental Managers to ensure operational readiness efficiency in resource utilization and the prompt delivery of services.
Coordinate the making of new uniforms and also maintain the records of condemn linen and uniforms.
Interact with guests and personnel of the hotel in an efficient and friendly manner.
Ensure that preventative maintenance of furniture carpeting equipment and supplies is an on-going process.
Ensure that the highest standards of cleanliness maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel.
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness.

Qualifications :

Bachelors degree or diploma in Hotel Management / Hospitality / Housekeeping Operations from a recognized institute.
Minimum 5 years of experience of which at least 1 year in similar role within a luxury or highvolume environment.
Strong knowledge of cleaning standards and procedures.
Familiarity with housekeeping systems and operational processes

Additional Information :

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Career development opportunities with national and international promotion opportunities.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No

Employment Type :
Full-time

Assist the Executive Housekeeper in managing and directing allHousekeeping activities in Ibis Bengaluru Techpark to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.To a...

Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in Ibis Bengaluru Techpark to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
To assign duties inspect work and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
To direct and control the Housekeeping operations and staff of the Housekeeping department.
Any matter which may effect the interests of Novotel Ibis Bengaluru Outer Ring Road should be brought to the attention of the Management.
Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.
Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Bengaluru Techpark to ensure maximum cooperation productivity morale and guest service.
Maintain appropriate staffing levels in order to consistently provide excellent guest service.
Provide effective support to the team to enable them to provide a range of effective and efficient services.
Ensure that the team has been trained for all safety provisions.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to maintain department budget within established guidelines and explain monthly variances.
Identify optimal cost effective use of the resources and educate the team on the same.
Maintain cost controls through proper scheduling and inventory management.
Inspect guest and public areas on a regular basis to ensure that the furnishings facilities and equipments are clean and in a good condition.
Ensure to maintain appropriate grooming standards in hygiene uniforms appearance posture and conduct of the Housekeeping personnel.
Inspect all renovation projects and ensure rooms are defect free prior to release.
Assist in all inventories and ensure to coordinate the training programes.
Coordinate all repairs & refurbishments.
Ensure to conduct daily briefings in order to provide effective and efficient services.
Coordinate operations with Department coordinators supervisors and other Departmental Managers to ensure operational readiness efficiency in resource utilization and the prompt delivery of services.
Coordinate the making of new uniforms and also maintain the records of condemn linen and uniforms.
Interact with guests and personnel of the hotel in an efficient and friendly manner.
Ensure that preventative maintenance of furniture carpeting equipment and supplies is an on-going process.
Ensure that the highest standards of cleanliness maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel.
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness.

Qualifications :

Bachelors degree or diploma in Hotel Management / Hospitality / Housekeeping Operations from a recognized institute.
Minimum 5 years of experience of which at least 1 year in similar role within a luxury or highvolume environment.
Strong knowledge of cleaning standards and procedures.
Familiarity with housekeeping systems and operational processes

Additional Information :

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Career development opportunities with national and international promotion opportunities.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No

Employment Type :
Full-time

Key Skills

Hotel Experience
Taleo
Hospitality Experience
Environmental Services
Laundry
Cleaning Experience
Housekeeping Management
OSHA
Sanitation
Team Management
Leadership Experience
Supervising Experience

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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