Enrollment Operations Associate

About Campus

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed but outcomes havent. Traditional college hasnt kept up with the aspirations of todays studentsand they cant afford to wait.

At Campus weve built a two-year accredited college where students learn from top professors at universities like Princeton Stanford and Howard in live online classes. Our students graduate with in-demand business and AI skillsready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Companys Most Innovative Companies of 2024.

Were backed by an exceptional investor team that believes deeply in our vision for the future of education including General Catalyst Founders Fund Bloomberg Beta 8VC Rethink Education Sam Altman Jason Citron Shaquille ONeal and others.

The world has changed. Higher ed needs to catch up and were leading the way - come join us!

About the team

On the Enrollment Operations Team our goal is to provide seamless support for admissions department functions ensuring that data documents and processes are accurate efficient and compliant. This team is composed of professionals who focus on operational excellence cross-departmental collaboration and student-centered service delivery.

About the role

We are seeking an Enrollment Operations Associate to support the Enrollment Operations Manager in executing daily operational tasks. This role requires a detail-oriented and highly organized individual who is comfortable working with data documents and cross-functional teams to ensure the efficiency of enrollment operations.

Youre excited about this opportunity because you will

• Assist with Salesforce uploads and data entry ensuring accuracy and completeness of records.

• Conduct routine checks of student records and flag discrepancies for resolution.

• Review and verify student documents for accuracy and compliance.

• Provide support in tracking Enrollment Agreements and follow up to ensure timely completion.

• Update student statuses across platforms under the guidance of the Enrollment Operations Manager.

• Monitor shared admissions and registrar inboxes routing requests and drafting responses as needed.

• Track Admissions Counselor requests in Salesforce and escalate unresolved items.

• Prepare meeting materials agendas and reports for Enrollment Operations leadership.

• Assist in coordinating admissions webinars and student events managing logistics and communication.

• Support operational preparations for new student cohort launches.

• Provide administrative support on special projects from senior leadership.

Were excited about you because

• Bachelors degree preferred or equivalent professional/administrative experience.

• 12 years of experience in higher education operations or administrative support preferred.

• Familiarity with Salesforce or similar CRM/database platforms is a plus.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks and meet deadlines.

• Effective written and verbal communication skills.

• Comfortable working collaboratively and taking direction while being proactive in problem-solving.

What youll get:

• A compensation package that includes a base salary ($) equity grant

  • Actual compensation within the pay range will be decided based on factors including but not limited to skills prior relevant experience and specific work location. For roles that are available to be filled remotely base salary will be localized.

• Medical dental and vision insurance

• 401(k) match

• Fertility benefits via Carrot

• Flexible Time Away paid holidays

• Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)

• Social events - happy hours birthday celebrations holiday parties & more!

• Opportunity to make an impact youll be an integral player in bringing our vision to life

Where were located: Austin

Unfortunately we are unable to offer H1B visa sponsorship for this position. Candidates must be authorized to work in the U.S. without requiring visa sponsorship; however we are able to sponsor a TN visa for eligible Canadian and Mexican citizens.

Required Experience:

IC