Workflow Developer
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Job Summary
Overview
The Workflow Developer is responsible for designing developing and continually improving workflows automations and integrations across the firms core business systems including case management and finance platforms. The role ensures that processes are efficient reliable and aligned with legalsector best practices.
Working closely with business stakeholders the Workflow Developer translates operational needs into robust secure and welldocumented technical solutions that support highquality legal service delivery and contribute to the firms wider digital strategy.
The firm operates a hybrid agile working policy allowing employees to work from home (or another UK location) for up to 50% of their time. Individuals can also apply for other flexible working options either at the time of recruitment or during the course of their employment. The ability to occasionally travel to other firm locations for project work or system rollouts is desirable as well as participating in planned evening/weekend releases where required (with notice).
Responsibilities
Workflow & Systems Engineering
- Develop configure and maintain workflows across case management practice management and finance systems to support efficient legal and business operations.
- Create SQL queries stored procedures scripts views and data routines to support workflow logic reporting and system optimisation.
- Design integrations between systems using APIs REST services and approved integration tools.
- Implement development standards version control practices and technical documentation aligned with firmwide governance.
Business Engagement & Requirements
- Work closely with legal teams Finance and Business Services to gather and analyse requirements.
- Translate business needs into clear technical specifications with documented acceptance criteria.
- Communicate complex technical topics in a clear structured and accessible way to nontechnical users.
- Support stakeholders through prototyping demonstrations user training and change adoption.
Governance Quality & Operational Excellence
- Ensure workflow changes follow the firms change control and release processes.
- Maintain accurate auditready documentation for all customisations integrations and data flows.
- Participate in problem reviews and rootcause analysis where workflows or data issues are involved.
- Ensure solutions are secure resilient and compliant with legalsector data handling standards and GDPR.
Data Automation & Integrations
- Analyse endtoend data flows across business systems and recommend improvements for performance accuracy and reliability.
- Build and manage automations using integration platforms or lowcode tools (e.g. Power Automate Boomi or equivalent).
- Optimise existing workflows and identify opportunities for innovation simplification or automation.
Projects Testing & Release Management
- Contribute to project planning providing technical input on workflow impacts effort estimates and release sequencing.
- Develop and execute test plans (unit integration UAT support) to ensure robust delivery.
- Prepare and deliver handover documentation to IT Support ensuring readiness for BAU operation.
- Support rollout plans including communication user guidance and training coordination.
ThirdParty Coordination & Vendor Management
- Collaborate with external suppliers on enhancements defect resolution updates and technical troubleshooting.
- Ensure supplier-delivered work complies with firm standards development principles and security requirements.
- Monitor vendor performance and escalate issues where required.
Risk Security & Compliance
- Ensure workflows and system enhancements uphold confidentiality GDPR and legal services data governance standards.
- Implement secure development practices including leastprivilege design validated integrations and auditready logging.
- Support Business Continuity and Disaster Recovery considerations for critical workflows.
Essential & Desirable Criteria
We are looking for someone who is;
- Customercentric proactive in understanding user needs and improving system usability.
- Structured methodical approach with keen attention to detail and documentation quality.
- Curious innovative and motivated to seek improvements and adopt modern tools.
- Able to manage competing priorities and deliver against deadlines.
- A strong team player who collaborates well with IT Support Projects Security and business stakeholders.
- Selfmotivated adaptable and comfortable working independently or in a dynamic team environment.
Essential
- Minimum 2 years experience in a development system customisation or workflow-focused technical role.
- Strong SQL experience (queries stored procedures performance troubleshooting).
- Handson experience designing workflows automations or system integrations.
- Strong understanding of data flows and information architecture.
- Ability to analyse complex requirements and produce structured highquality technical solutions.
- Strong written and verbal communication skills with the ability to engage confidently with stakeholders at all levels.
- Experience creating and maintaining clear technical documentation.
- Collaborative working style with strong problemsolving capability.
Desirable
- Experience in the legal sector or professional services environment.
- Familiarity with systems such as iManage Aderant Peppermint or similar case/practice management platforms.
- Experience with integration platforms (e.g. Dell Boomi) automation tools (e.g. Power Automate) or lowcode development.
- Understanding of ITIL principles (incident change problem).
- Exposure to DevOps CI/CD or structured testing and release methodologies.
- Knowledge of APIs RESTful services and authentication methods.
At our firm Diversity Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firms commitment initiatives and Pennclusion committeeshere.
We ensure that there are equal opportunities and treatment for all job applicants and employees at all stages of the recruitment process and employment regardless of age gender reassignment marriage or civil partnership pregnancy and maternity disability race (including colour nationality ethnic or national origin) religion or belief sex sexual orientation gender identity gender expression and social background. We aim to provide adjustments for people who have a disability long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment please contact
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Key Skills
- CCTV
- Computer Science
- Corporate Marketing
- E Learning
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About Company
Penningtons Manches Cooper is a top ranked UK and international law firm, delivering imaginative and incisive legal advice to commercial and private clients.
