On Site Services Representative Caselle Torinese
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Job Summary
Job Description Summary
At Avio Aero a GE Aerospace company we invent the future of flight lift people up and bring them home safely. We are a world-leading provider specializing in the design production and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK GE Aerospaces proprietary lean operating model. We attract develop and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero their work isnt just a job its their passion and purpose. We were meant to fly.Within the Military Product Management & Customer Support Organization the On Site Services Representative will be located at Customers premises at Flight Test Center Caselle (TO). You will be the primary interface with the customer on technical and logistic engine issues. You will also manage and facilitate liaison and prompt support from the Customer requests and Shop Activities.
Job Description
Essential Responsibilities
Lead maintenance activities related to engine repair
Liaise with the customers operations department to ensure timely and effective responses to technical issues
Determine the root cause of symptom-based engine rejections using maintenance records (including borescope inspection results engine debris non-destructive test results etc.)
Apply appropriate troubleshooting engineering and quality decisions to resolve engine issues
Analyze Engine Health Monitoring System data to assess engine condition
Manage the resolution of maintenance problems through liaison with the Original Equipment Manufacturers (OEMs)
Manage shop-floor operating instructions and work scopes for engine repair
Prepare and issue Query & Answer (Q&A) and Re-use Deviation Reports (RDRs) to support maintenance activities
Perform in-service data collection and analysis to support troubleshooting monitoring/trending and technical publications
Support customer fulfillment and the movement/transportation of assets
Perform configuration management and ensure timely updating of the Engine Logbook
Maintain an up-to-date and complete technical publications library and tooling/calibration database
Ensure compliance with relevant airworthiness regulations and Technical Airworthiness Authority requirements
Independently perform maintenance tasks and assess results in accordance with applicable technical manuals
Qualifications/Requirements
Degree in engineering (aerospace or mechanical preferred) or Technical high school diploma with previous solid experience on engine maintenance
Good knowledge of propulsion systems and aerospace services (understanding of customer operational needs is a plus)
Good knowledge of engine and aircraft (A/C) maintenance
Knowledge of Engine Logbooks for consultation and analysis of engine and engine parts data
Ability to prepare technical reports and clearly communicate technical issues
Strong ability to influence others
Availability to work occasional overtime and occasional Saturday shifts
Fluent written and spoken Italian and English
Work Visa in accordance with local regulation is required
Eligible to be security-cleared under Italian National Security Framework NOS (art. 9 comma 4 Legge 3 Agosto 2007 n. 124; art 37 DPCM 6 Novembre 2015 n.5)
Willingness to business travel
Desired Characteristics
Experience with EJ200 and RB199 engines and associated Aircraft Ground Equipment (AGE)
Knowledge of engine systems airworthiness and flight safety regulations and fleet management
Practical experience in engine maintenance tasks
EMAR 145 MAML-B1/C (or equivalent) is a strong plus
Understanding of Fleet Management
Experience leading initiatives of moderate scope and impact
Proven ability to coordinate multiple activities and deliver high-quality results
What we offer
Smart working and work life-balance
Avio Aero when possible promotes smart work in hybrid mode and encourages a good healthy and satisfying work-life balance. We value our employees wellbeing; hence we offer a variety of improvement programs aimed to preserve anyones psychological safety and daily needs.
Total Rewards
At Avio Aero we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:
Performance related bonuses and local bonus scheme
Flexible benefits platform
Life and injury insurance
Private medical cover
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family
Technical Leadership and development trainings
Inclusion & Diversity
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin religion sexual orientation gender identity or expression age disability etc. We are not all the same. Just be Yourself @AvioAero!
#LI-CM
Additional Information
Relocation Assistance Provided: No
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
GE Aerospace is mobilizing a new era of growth in aerospace, aviation, and defense engineering. Explore GE Aerospace's commercial and general propulsion powers.
