Operations Control Centre Supervisor

The Opportunity

Join Australasias largest and fastestgrowing bus operator on our exciting journey making bus travel safer cleaner and greener for people and the planet. As an Operations Control Centre Supervisor youll play a central role in keeping our services running smoothly leading realtime operational decisionmaking supporting frontline teams and ensuring our customers experience safe reliable and highquality transport.

This role leads the heartbeat of our daily network operations. Youll oversee live service delivery support frontline teams manage compliance identify performance patterns and take decisive action to keep services running smoothly.

Perfect for someone who thrives in a fastpaced environment enjoys problemsolving and wants to step into a role with clear scope for growth and operational leadership.

What Youll Be Doing

Network Operations Leadership

• Oversee the daytoday running of the Operations Control Centre to keep services operating smoothly.
• Make realtime decisions to manage delays driver availability vehicle allocation and unexpected incidents.
• Monitor live network performance and respond quickly to any emerging issues.
• Report incidents operational exceptions and customerimpacting events.
• Monitor compliance with policies procedures and safety standards

Service Delivery & Fleet Coordination

• Make sure the right vehicle and the right driver are assigned to every trip.
• Coordinate changeovers refuelling cleaning maintenance movements and overall fleet presentation.
• Keep track of daily and weekly operational commitments to ensure all contract requirements are met.
• Look for opportunities to improve processes related to maintenance safety service delivery and operational efficiency.

People & Performance

• Lead and support Operations Controllers and drivers during daytoday operations disruptions and emergencies.
• Complete rostering and scheduling identify patterns risks and providing informed recommendations to management.
• Build and maintain strong working relationships with workshop staff contractors schools and operational leaders.

About You

Youre a confident operations leader who stays calm under pressure and enjoys the challenge of keeping services moving. Youre solutionsfocused safetydriven and great at communication whether over radio phone or in person.

Youll bring:

• Minimum 2 years experience in an operations supervision or coordination role
• Experience leading teams in a fastpaced operational setting
• Strong communication and stakeholdermanagement skills
• Ability to make quick sound decisions in live operational environments
• A collaborative mindset with a commitment to continuous improvement
• A valid MR or HR licence and a PTD
• Working with Children Check (or willingness to obtain)
• First Aid and CPR certification (or willingness to obtain)

Why Join Us

At Kinetic youll join a purposeled organisation committed to safety innovation and sustainability. Youll be part of a team that keeps communities moving every day and be supported with training development opportunities and a culture that values people and performance.

This is your chance to make a real operational impact while growing your leadership capability within a thriving expanding business.

How to Apply

Kinetic is proud to be an Equal Opportunity Employer and reflect the diverse communities we serve. We welcome applicants of all genders cultures and backgrounds including Aboriginal and Torres Strait Islander peoples.

If youre ready for a challenging and rewarding career with us click Apply now!