Patient Service Rep Part Time
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Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Find your calling at Mercy!
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.Position Details:
Patient Service Representative
Mercy Clinic Heart & Vascular
10012 Kennerly Road St. Louis MO 63128
Schedule: Part Time Monday & Tuesday Days
16 Hours/Week
Qualifications:
Education: High school diploma or equivalent.
Experience: Customer service experience preferred
Responsibilities:
Greet and register patients; verify identity and manage checkin/checkout
Answer phones and perform clerical tasks including Epic charting scanning faxing and document handling
Schedule appointments procedures and testing; provide timely estimates and Good Faith Estimates
Monitor provider schedules communicate delays and coordinate with staff to ensure efficient clinic flow
Maintain accurate registration EHRs and assigned work queues
Handle patient concerns professionally and escalate as needed
Manage daily cash drawer accounts receivable tasks and payment plans
Support EPIC updates departmental initiatives and clinic communications
Maintain a safe clean reception area and adhere to safety privacy and infection control policies
Perform other duties as assigned
Skills Knowledge and Abilities:
Knowledge of medical terminology insurance and billing processes
Clear and professional verbal and written communication skills
Basic computer skills including accurate data entry
Strong customer service skills with a patientfocused approach
High attention to detail and accuracy
Ability to maintain confidentiality and comply with privacy policies
Adaptable professional and able to work well under pressure
Effective problemsolving and issue resolution skills
Why Mercy
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
