Operations Manager
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Job Location:
Irvine, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Operations Manager is responsible for the onboarding development coaching mentoring and performance management of drivers and helpers assigned to their location. This role requires a hands-on leader who works closely with frontline employees to ensure safe efficient and consistent operations. The ideal candidate has a strong background in transportation and logistics at least two years of people management experience leading teams and a proven ability to coach and hold teams accountable.
Core Competencies
- Strong operational and people leadership skills with experience working directly with frontline teams
- Data driven mindset with the ability to analyze performance and identify improvement opportunities
- Effective communication skills with bilingual capability preferred
- Focus on efficiency safety and consistent execution of daily operations
II. Essential Duties and Responsibilities
- Ensuring new frontline employees have tools instruction and feedback for successful daily duties
- Meet with new frontline employees daily to ensure consistent communication and support of onboarding
- Provide timely and consistent touchpoints with frontline employees.
- Regular review of best practices to enhance daily performance
- Focus on understanding and progress of frontline employee career goals
- Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
- Actively practice and seek feedback on coaching conversations.
- Lead by example to ensure safety practices are paramount with each employee and
- Teaching and developing an understanding of the WM Way
- Conducts Root Cause Investigations for all injuries and incidents ensuring consistent discipline and retraining.
- Documents and maintains records required by regulatory agencies such as the Department of Transportation.
- Reviews and audits documentation related to route operations daily (e.g. DVIRs driver time and attendance open tickets) following up where appropriate.
- Visits customers and customer sites to evaluate and resolve safety issues seeking service alternatives where appropriate.
III. Qualifications
A. Required Qualifications
- Associates Degree (accredited) or in lieu of a degree
- High School Diploma (accredited) and two (2) years of relevant work experience.
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
- Valid Drivers License
B. Preferred Qualifications
- Successful completion of the WM Operations Manager Trainee program
IV. Physical Requirements
Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
The expected base pay range for this on-site position is $80000 - $85000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work addition this position is eligible for incentive pay.
V. Benefits
At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for please click Apply.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through ... View more
