Senior FMEA Program Manager, Global Reliability Intelligence Programs (GRIP)

Do you want to shape the future of reliability across one of the worlds largest fulfillment networks As a Senior FMEA Program Manager on the Global Reliability Intelligence Programs (GRIP) team you will lead the development and global scaling of Amazons Failure Mode and Effects Analysis (FMEA) program driving proactive risk mitigation equipment reliability and operational excellence across hundreds of fulfillment sites worldwide.
- Own the strategic vision and execution of a global reliability framework that directly impacts customer experience
- Partner with engineering site leadership and regional teams across multiple continents
- Build scalable processes and technical capability that support continuous improvement at Amazons scale



Key job responsibilities
-Lead and scale the Global FMEA Program across Amazons fulfillment network establishing standardized methodologies tools and best practices to proactively identify and mitigate equipment failure modes.
-Develop program infrastructure and governance including FMEA training curricula certification programs audit processes and performance metrics to measure program effectiveness and drive continuous improvement.
-Collaborate cross-functionally with engineering teams site leadership vendors and equipment manufacturers to conduct comprehensive FMEAs during equipment design procurement and installation phases.
-Establish data-driven decision-making processes by integrating FMEA insights with reliability analytics and maintenance records to identify root causes and preventive actions for major equipment failure events.
-Build and mentor a network of FMEA practitioners and reliability subject matter experts across global sites developing technical capability to sustain program growth and improve asset performance.
- Travel up to 50% domestically and internationally to support implementations training and workshops

A day in the life
In this role you will spend your time working at the intersection of data engineering and operations. A typical day may include reviewing FMEA outputs submitted by regional Reliability Maintenance Engineering (RME) teams facilitating alignment meetings with site leadership and equipment vendors and analyzing reliability data to identify emerging failure trends across the network.

You will collaborate closely with internal stakeholders including regional RME managers equipment engineers and operations leaders to prioritize high-impact equipment for analysis and ensure risk mitigation strategies are implemented on schedule. You will also engage with external vendors and equipment manufacturers to conduct FMEAs during design and procurement phases often coordinating across time zones.

When traveling to fulfillment sites you will lead hands-on FMEA workshops deliver training to local reliability teams and provide technical guidance to practitioners building their FMEA capabilities. Back at your home base you will synthesize findings into program-level insights develop governance documentation and communicate progress to senior leadership.


About the team
The Global Reliability Intelligence Programs (GRIP) team sits within the Global Reporting and Standards organization and is focused on building the systems frameworks and analytical capabilities that enable Amazons fulfillment network to operate with greater reliability and resilience. Our team works at a global scale partnering with regional engineering and operations teams to translate data into action and drive measurable improvements in equipment uptime and maintenance effectiveness.

We are a team that values intellectual curiosity cross-functional collaboration and a commitment to building scalable solutions. We believe that proactive reliability management not reactive repair is the foundation of a world-class fulfillment operation. If you are energized by solving complex high-impact problems and want your work to be felt across a global network this is the team for you.


- Bachelors degree in engineering mechanical operations supply chain business administration or equivalent STEM field
- Experience in Lean Management Six Sigma and other operations engineer tools
- Experience with Microsoft Office products and applications
- 5 years of Reliability Program Manager experience
- 3 years of program or project management experience
- Experience owning and driving large-scale cross-functional programs

- Experience in Logistics Distribution or Fulfillment processes
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Work flexible schedule including weekends nights and holidays
- Six Sigma Green Belt or Six Sigma Black Belt Certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Laveen - 119600.00 - 161700.00 USD annually
USA CA San Francisco - 131500.00 - 177900.00 USD annually
USA CA Santa Monica - 119600.00 - 161700.00 USD annually
USA GA Atlanta - 119600.00 - 161700.00 USD annually
USA MA Boston - 119600.00 - 161700.00 USD annually
USA TN Nashville - 107600.00 - 145600.00 USD annually
USA TX Austin - 119600.00 - 161700.00 USD annually
USA TX Houston - 119600.00 - 161700.00 USD annually
USA VA Arlington - 119600.00 - 161700.00 USD annually
USA WA Bellevue - 119600.00 - 161700.00 USD annually