Senior Business Analyst

Cambridge, MA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At Forrester were trusted to work on trailblazing mission critical problems that business and technology leaders face today. Thats why were always looking to empower talented individuals to perform at their best every single day. Were proud of our community of smart people and vibrant voices who come together to do whats right by our clients and each other. Our success is driven by curiosity courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

Employer

Forrester Research Inc.

Job Title

Senior Business Analyst

Job Requisition

12122.55.15

Salary

$94500.00 per Year

Job Location

Cambridge Massachusetts

Job Duties

Participate in Agile development teams to support database-related tasks during refinement sprint planning retrospectives and daily stand-ups.

Design and implement scalable Salesforce solutions that align with database best practices organizational standards and strategic business objectives.

Manage and execute configuration changes across the software development lifecycle including development testing deployment and maintenance.

Analyze Salesforce database performance and security metrics to identify areas for improvement and recommend best practices for optimization.

Monitor and evaluate Salesforce platform updates to ensure continued database integrity security and performance.

Configure and maintain user access controls including permission sets profiles role hierarchies and field-level security to enforce data governance policies.

Troubleshoot and resolve production issues to minimize downtime and ensure continuity of business operations.

Provide onboarding and technical mentorship to junior team members and interns focusing on Salesforce database standards and practices.

Lead peer review sessions to promote adherence to industry and organizational best practices in Salesforce design testing and documentation.

Develop and maintain documentation for Salesforce database standards procedures and workflows to ensure consistency and efficiency across the team.

Telecommuting permitted up to 40% from within commutable distance of Cambridge MA office.

Job Requirements

Employer will accept a Bachelors degree in Management Information Systems Information Technology Business Administration Computer Science or related field (or foreign equivalent) and two years of experience in the job offered or in a Senior Business Analyst-related occupation.

Position requires 24 months of experience in each of the following:

Designing and configuring scalable Salesforce database solutions including custom objects fields and automation tools such as Flow Builder and Process Builder.
Experienced in Agile methodologies including refinement sprint planning stand-ups and retrospectives which support database-related tasks and ensure alignment with development goals.
Proficient in implementing testing strategies across the SDLC to maintain data integrity and support continuous deployment practices.
Analyzing complex business requirements identifying root causes of data issues and recommending optimized Salesforce solutions.
Demonstrated experience managing database changes through the full Software Development Life Cycle including automated deployments and version control.
Experience as a Release Manager coordinating build and deployment activities of the team in a complex multi-team development pipeline.
Hands-on experience with Salesforce APIs Apex (including Triggers Classes Batch Apex and Callouts) SOQL and platform events to support robust Salesforce functionality.
Navigating complex relational databases and data warehouses with a focus on enforcing data governance through permission sets profiles and role hierarchies.
Salesforce Administrator Certification.

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Were a network of knowledge and experience leading to richer fuller careers. Here were always learning. Whether you want to hone your strengths or discover new ones Forrester is the place to go for it. Its a place where everyone is given the tools support and runway they need to go far. Well be right there beside you every step of the way.

Lets be bold together.

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FLSA Status:

Exempt

Here at Forrester we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forresters recruitment process. If you would like to discuss a reasonable accommodation please reach out to .

Forrester Research Inc. is an Equal Employment Opportunity Employer. As a federal contractor Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance

Benefits at a Glance - Cambridge

Required Experience:

Senior IC