Senior Field Service Technician

• Perform field services including emergency and scheduled maintenance to support our Analytical product installed base with a focus on Continuous Emissions Monitoring (CEMs) DeNOx Gas Purity and Combustion Control amongst others.
• Support Factory Checkout (FCO) customer-witnessed Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) to ensure systems meet quality and functional standards.
• Collaborate with factory teams service centers Sales and Business Development to identify and deliver the right technical solutions.
• Provide technical training and post-sale service planning with customers to ensure effective and efficient use of our products.
• Develop and refine best practice procedures for the startup and troubleshooting of products proactively addressing and resolving customer product and application issues.
• Manage administrative tasks travel and expenses in a responsible manner while following all safety quality and regulatory requirements.
• Function as the strategic communication point between customers and the business in resolving warranty issues and drive organizational accountability with regular updates.
• Maintain uptodate technical knowledge through training and selfdirected learning on new Analytical and Detection products
  

You evaluate pros and cons risks and benefits of different solution options. You effectively communicate in various settings: one-on-one small and large groups or among diverse styles and position levels. You separate and combine activities into efficient workflows. You scan the environment for new technical skills knowledge or capabilities that can benefit business or personal performance.

• Five (5) years of related experience
• Travel required up to 75% domestically
• Legal authorization to work in the United States
  

• Ten (10) years of related experience with Analytical Process Gas Systems
• Experience with Analytical Process Gas and Liquid applications such as Emissions Monitoring (CEMs) DeNOx Gas Purity and Combustion Control
• Experience with Sampling Handling Systems and Data Acquisition
• Understanding of Modbus protocol and network communications
  

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

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