Port Operations Manager

Join the Mitsubishi Motors North America (MMNA) Team!

About the Job:

A Port Operations Manager plays a critical role in ensuring the efficient compliant and secure flow of imported vehicles through each Port of Entry. This position provides handson operational leadership while upholding all federal port authority and regulatory requirements. By safeguarding MMNAs financial quality and security interests the Port Manager ensures each shipment is processed accurately and on schedule. Without this role operational performance shipment integrity and regulatory compliance would be at significant risk making the Port Manager essential to maintaining smooth and reliable port operations.

This role reports to the Senior Manager Fleet and Vehicle Logistics.

Role Summary:

The Port Operations Manager will oversee all daytoday operations at the assigned Port of Entry ensuring the efficient compliant and secure processing of imported vehicles. This role provides onsite leadership to port processors coordinates closely with carriers and key business partners and ensures strict adherence to MMNA operational standards. The Port Manager is also responsible for maintaining full compliance with U.S. Customs and Border Protection (CBP) CTPAT and all safety and security requirements safeguarding MMNAs operational integrity financial interests and shipment quality throughout port operations.

As a Port Operations Manager You Will:

• Manage daily port operations to ensure the timely accurate and secure processing of all imported vehicles.
• Oversee port processor performance providing direction feedback and corrective action as needed to meet MMNA standards.
• Coordinate with ocean carriers trucking partners and other business stakeholders to support seamless vehicle flow and resolve operational issues.
• Ensure full compliance with CBP CTPAT port authority regulations and safety/security protocols.
• Monitor vehicle quality damage prevention practices and inventory controls to protect MMNAs financial and operational interests.
• Maintain accurate documentation reporting and audit readiness for all regulatory and internal requirements.
• Identify process improvements to enhance efficiency reduce costs and strengthen overall port performance.
• Serve as the primary onsite MMNA representative fostering strong relationships with port authorities processors and logistics partners.

Ready to Join the Team You Should Have:

• 5 years of experience in port operations automotive logistics supply chain or related operational management roles.
• Proven experience overseeing daily operational workflows preferably within a Port of Entry or similar highsecurity highvolume logistics environment.
• Strong understanding of U.S. Customs and Border Protection (CBP) CTPAT requirements and other federal state and portauthority regulations.
• Demonstrated ability to manage thirdparty processors vendors or logistics partners to meet performance quality and compliance standards.
• Excellent problemsolving and decisionmaking skills with the ability to quickly address operational or compliance issues onsite.
• Strong organizational skills with the ability to manage multiple priorities documentation requirements and audit readiness.
• Effective communication and relationshipbuilding skills with carriers port authorities processors and internal stakeholders.
• Proficiency in operational reporting quality monitoring and inventory control systems.

Extra Horsepower (Profile Differentiators):

• Experience in automotive import logistics or OEM port operations.
• Prior leadership experience in environments requiring strict compliance and security controls.
• Knowledge of vehicle handling damage prevention processes and quality inspection standards.
• Familiarity with lean processes or continuous improvement methodologies.

Why Join Us

• Lead the launch of a new Port of Entry helping build operations from the ground up and shaping a bestinclass facility that sets the standard for efficiency quality and security.
• Drive readiness for Mitsubishi Momentum 2030 contributing to futurefocused operational improvements and innovations that position the port network for growth and longterm success.

Perks and Benefits:

• Family First:Enjoy comprehensive healthcare coverage including medical dental and vision plans.
• Be a Proud Mitsubishi Ambassador:Take advantage of our Discounted Employee Lease Car program covering insurance maintenance and registration fees with no down payment or credit check required.
• Drive with Perks: This position comes with monthly a car allowance contingent upon a satisfactory driving record.
• Secure Your Future:Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth:Access professional development opportunities including training tuition reimbursement and employee resource groups.
• Take Time for Yourself:Enjoy up to 30 days of paid time off including holidays vacation and other leave options.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (2 days remote 3 days in-office) at our modern office located in the vibrant Franklin TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors we are committed to a set of core principles that guide our actions decisions and interactions. Our values reflect who we are as a company how we collaborate and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers Strengthen Trust
• Enrich Society
• Welcome All Facts Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All Work as a Broader Team

Diversity and How to Apply:

At MMNA we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. Were on the lookout for the ideal fit for each role valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply even if your profile doesnt precisely match the job description. We invite you to delve into a few thought-provoking questions in our application offering you the opportunity to showcase your unique talents and insights right from the start.

Once youve submitted your application expect to hear from us within 7 business days. Were committed to keeping you informed about the status of your application ensuring transparency and open communication throughout the process. We understand that perfection is a journey and if you ever have questions about your application or the process itself dont hesitate to reach out to your recruiter.

Mitsubishi Motors is proud to be an equal-opportunity employer excited about collaborating with talented individuals of all identities. We do not discriminate based on identity aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be celebrating our differences as the driving force behind a product that serves a global user base.

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process please email.

We hope you will join us on this journey where your dedication aligns with our values creating an environment that fosters growth collaboration and meaningful contributions.

Clickhere to learn more about what its like at MMNA!