Field Applications Manager

Norcross, GA - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title:Field Applications Manager

The Field Applications Manager lead a team of Field and Product Application Scientists and willbe responsible forensuring that customers receive technical pre- and post- sales automation support while supporting the Sales team with the application of Omega Bio-tek products on various automated addition the Field Application Manager will be supporting products devices and instrumentation launches installation troubleshooting and protocol development.

What you will do:

Develop internal proceduresguidelinesandassistField Application Scientists with implementation of products on automated liquid handlers and magnetic processors within the sales opportunity life cycle (pre-sales evaluation installation and post sales)
Train Field and Product Application Scientists on different liquid handling instruments magnetic processors and Omega Bio-tek products
Develop new products/workflows on different liquid handling platforms and magnetic processors
Provide technical supportregardingapplications and troubleshooting to customers via phoneemailand on-site visits
Develop andmonitorKey Performance Indicators to ensure excellent team performance
Play a key role in laboratory functions such as DNA extraction RNAextractionand other downstream processesin regard tomarketing customer-related projects and troubleshooting
Develop and provide technical training and materials for customers and team members
Create technical application content in conjunction with marketing department
Train andprovide support to Sales Team on applications and requirements for customers on different automated platforms
Ensure installation services meet or exceed customer requirements as defined in Project Scope Statement
Ensure proper documentation of customer requirements protocols customer feedback and information reporting critical feedback to management.
Assign internal and customer projects according to available time and resources
Act as liaison between R&D and FAS teams ensuring smooth effective transitions of projects and communication between the two groups
Ensure customers receive quickaccurateresponsesandhigh-quality service from Field Application Scientists
Maintain a network of automation contacts for internal and external collaboration
Follow established company SOP and ISO Guidelines

What you will need:

BS Degree in life science area or equivalent work experience
Experience or knowledge of workflows with DNA & RNA extraction PCR qPCRmicroarraysand NGS
2-3 yearsofexperience performing on-site customer installations for applications with liquid handlers
2 years of management experience
Ability to travel nationally and internationally up to 25% with occasional months at 50%
Ability to lift 30lbsand occasionally stand forlong periodsof time

What you will bring:

MS or PhD in life science area preferred
Have a firm understanding of and experience within the life science research and genomics marketplace
Be a proactive individual as well as have solid communication organization and time management skills
Excellent organization skills and ability to manage large amount of technical data and documentation
Ability to design experiments run tests analyze and interpret data troubleshoot
Proficiencywith standard computer software as well as common molecular biology computational tools

What we offer:

Medical dental and vision insurance
100% employer paid short-term and long-term disability & life insurance
Generous PTO package
Paiddayoff to celebrate your birthday!
Quarterly and yearly bonus incentives
Up to 4% match forTraditionaland Roth401k
Pet insurance
Employee Assistance Program
Employee Discount Program
And much more!

What else you need to know:

Location:Norcross GA

About Omega Bio-tek

OUR HISTORY

Since its founding in 1998 Omega Bio-tek has been at the forefront of nucleic acid purification by offering products for clinical and basic research biotechnology and agricultural applications. DNA and RNA extractionisthe firststepfor so many downstream analyses and efficient and clean nucleic isolation is crucial. Our goal is to offer high-quality products to help you improve your workflows.

For the bestoptionforall ofyour extraction needs we offer multiple nucleic acid extraction chemistries including magnetic beads silica membranes and salting out.

OmegaBio-teksheadquartersare located inNorcross Georgia about 25 miles outside of downtown Atlanta. We own andoperatea38000 ft2facility. We offer products for manual and automatedprocessingand we support our customers by having HamiltonMicrolab STAR Beckman CoulterBiomek FX andKingFisher instruments in-house.

Ifyoureready to make a meaningful impact apply to theField Applications Managerposition at Omega Bio-tek today!

Required Experience:

Manager

Job Title:Field Applications ManagerThe Field Applications Manager lead a team of Field and Product Application Scientists and willbe responsible forensuring that customers receive technical pre- and post- sales automation support while supporting the Sales team with the application of Omega Bio-tek...