Training Specialist

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Training

Job Summary

Column Technical Services is looking for an onsite Training Specialist in Manhattan NY to build and deliver engaging learning experiences that help employees thrive. Youll create polished training materials guides videos eLearning modules and more while leading both virtual and inperson sessions across corporate and field locations. Youll also maintain a strong training curriculum for new and current staff and play a key role in supporting system upgrades and new product launches. This role is perfect for someone who loves simplifying complex information connecting with learners and shaping how teams adopt new tools and processes. Lets connect to learn more about this exciting opportunity!

Job Summary

The Training Specialist creates delivers and maintains highquality training materials across multiple formats including handouts reference guides walkthrough videos micro and macroeLearning modules and other digital learning assets in Manhattan NY. This role facilitates training sessions in both virtual and inperson environmentscorporate offices field locations and offsite settings as needed. It also supports the development and upkeep of a comprehensive training curriculum for new and existing employees while contributing to change management efforts during system upgrades and new product rollouts.

The position collaborates closely with business partners and departmental trainers to ensure training needs are met and to evaluate the effectiveness of learning programs. It provides clear timely support to learners as they navigate training resources and related systems. The role requires a professional with foundational subjectmatter knowledge the ability to execute defined tasks and the capacity to engage in technical discussions at a taskoriented level.

Job Responsibilities

Leads virtual and inperson training sessions for diverse audiences ensuring sessions are interactive engaging and aligned with learning objectives.
Hosts virtual and onsite office hours and rounding sessions to provide individualized learner support.
Serves as a resource for employees and managers across the organization offering guidance and troubleshooting assistance.
Communicates digital product functionality clearly and effectively to end users.
Participates in training and changemanagement activities related to system enhancements and new product implementations both remotely and onsite.
Partners with product rollout teams to ensure training deliverables align with deployment goals.
Maintains a working understanding of platform and product roadmaps.
Acts as a platform liaison or subject matter expert for one or more systems sharing updates creating internal training materials and supporting teammates.
Designs and produces clear userfriendly training contentincluding guides presentations instructional videos and eLearning modulestailored to specific learning outcomes.
Reviews and updates training materials regularly to ensure accuracy relevance and alignment with organizational standards.
Follows established departmental templates branding and style guidelines.
Supports the management of a diverse training catalog.
Oversees course registration enrollment and learner tracking.
Measures training effectiveness through surveys assessments and learner feedback.
Pursues ongoing professional development through workshops continuing education and industry research.

Required Skills & Experience

Two to four years of experience in training learning and development or consulting roles.
Solid understanding of training content development and instructional delivery.
Ability to translate complex technical concepts into simple accessible explanations for nontechnical audiences.
Foundational knowledge of Adult Learning Theory.
Experience with content creation tools such as Articulate Captivate SnagIt Photoshop Adobe Premiere or similar platforms.
Working knowledge of the functional area supported by the role.
Strong written and verbal communication skills with the ability to collaborate effectively across teams.
Aboveaverage technical proficiency and comfort with digital tools.
Basic understanding of how information systems integrate within an organization.
Demonstrates curiosity and proactively identifies opportunities for improvement.
Adaptability in a fastchanging complex environment particularly within the healthcare industry.
Strong planning prioritization and problemsolving abilities.
Capable of managing multiple complex projects simultaneously.
Able to work effectively under pressure and meet deadlines in a fastpaced environment.
Willingness to support a flexible work schedule including occasional early morning or evening meetings.
Effective collaborator who works well with diverse groups of professionals.

Education Requirements

High school diploma or GED.

Preferred:

Bachelors degree in Business Communications Marketing Human Resources IT Organizational Development Psychology or a related field

Required Experience:

Column Technical Services is looking for an onsite Training Specialist in Manhattan NY to build and deliver engaging learning experiences that help employees thrive. Youll create polished training materials guides videos eLearning modules and more while leading both virtual and inperson sessions acr...