Content Rating GeneralistCRG SPE Level

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Designation: Content Rating Generalist (SPE)

Business Vertical: IOA

Reporting Manager: Team Manager (TM)

Location: India

Typical Background: 2–4 years in HR domain with experience reviewing HR content

Role Purpose:
Ensure AI-generated HR responses are accurate safe and context-aware using rubrics and practical HR knowledge.

Core Responsibilities:

Review and validate AI-generated HR outputs for accuracy tone and safety.
Compare model responses flag ambiguities and suggest improvements.
Escalate bias/sensitive language and support calibration efforts.

Must-Have Experience:

Exposure to core HR processes.
Familiarity with HR systems case tools and content platforms.
Strong fluency in English and analytical review skills.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree Human Resources or equivalent combination of education training and or relevant work experience.
2–4 years in HR domain with experience reviewing HR content.
Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.
Ability to work independently achieve deliverables within tight timeframes and work effectively in a diverse collaborative environment.
Strong focus on quality of work and attention to detail.
Excellent written verbal and presentation communication skills.
Exposure to core HR processes Working knowledge of HR and CMS systems
Familiarity with HR systems case tools and content platforms.
Open to work in 24 * 7 shifts & on call rotation
Strong fluency in English and analytical review skills.

PREFERRED QUALIFICATIONS:

Certification in HR or Quality Management (e.g. SHRM HRCI Six Sigma).
Experience with AI-driven HR tools or exposure to conversational AI platforms.
Knowledge of global HR compliance standards (GDPR DEI guidelines PII handling).

Designation: Content Rating Generalist (SPE)Business Vertical: IOAReporting Manager: Team Manager (TM)Location: India Typical Background: 2–4 years in HR domain with experience reviewing HR contentRole Purpose: Ensure AI-generated...