Regional Manager, Animal Protection Services Lower MainlandFraser Valley,

POSITION: Regional Manager Animal Protection ServicesSTATUS: Permanent; Full-Time with benefitsSHIFT: 35 Hours per weekLOCATION: Lower Mainland/Fraser Valley BCCLASSIFICATION: Exempt WAGE: Salaried CLOSING DATE: Open Until FilledWe welcome diversity value differences and foster inclusion in our employment out more about our commitment to diversity and inclusion by reading ourFoundational Principleson our website. We invite applications from all qualified individuals who are philosophically aligned with our mission vision and BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding people-focused team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your the Position:The Regional Manager Animal Protection Services is accountable for overseeing cruelty investigation activity in the assigned addition to ensuring the prompt and effective investigation of complaints of animal cruelty by direct reports this leadership position provides on-going training direction coaching and recognition to their direct reports. Collaborates with relevant provincial departments to provide assistance to branches in matters related to cruelty investigations advocacy and humane education in order to meet goals and objectives congruent with the strategic plan and the mission of the BC SPCA. The Regional Manager Animal Protection Services also represents the BC SPCA in all matters relating to the prevention of cruelty to animals in the assigned area. While the core duties of the position remain constant there may be some regional variations as assigned by the Senior Director Animal Protection Key Responsibilities:Leadership & Administration:Responsible for leading an assigned team of cruelty investigations staff including: recruitment onboarding/orientation scheduling providing ongoing coaching and guidance facilitating training and development delivering recognition and managing in a unionized area this also includes application of the collective agreement participating in the resolution of grievances and preparation for collective bargaining as annual strategic and operational goals for the region that are consistent and flow from the Strategic Plan; works with direct reports to set individual goals and conducts performance a direct liaison between APS branches and all provincial departments to support and strengthen the success of provincial and local initiatives goals and strategic plans through regular two-way dialogueTracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in assigned region and takes immediate steps to address any challenges to implementation or maintenance of these policies procedures and programsResponsible for recruitment and selection of Animal Protection Officers (APOs) with recruitment of staff and volunteers through participation in interviews and location orientations as neededEnsures that safe work practices as outlined in the BC SPCA Health & Safety Program and applicable laws/regulations are implemented to protect staff volunteers and animals from preventable injury and/or in the development of cruelty investigator training standards and in establishing standards of investigation for the BC SPCA; provides the training and examination for all cruelty investigators in the region and ensures completion of training is recorded. Works with the Senior Director Animal Protection Services to develop an annual budget and regularly monitors for compliance within the approved performance in relation to key performance indicators and provides feedback guidance training and encouragement in order to positively impact resultsAssists in the implementation of high customer service standards monitors overall customer satisfaction in region and appropriately addresses customer questions and complaints as neededCreates and provides reports as appropriate behaviour to direct reports and other BC SPCA that direct reports:act as a Special Provincial Constables as defined in the Prevention of Cruelty to Animals Act and as described by the BC SPCA Special Provincial Constable/Animal Protection Officer job all legal requirements and BC SPCA policies and procedures in conducting any activity related to cruelty evidence and prepare legal documentation including but not limited to: Notice of Disposition applications to the Justice of the Peace including Information to Obtain Search Warrants and Search Warrant reports to Crown Counsel Execute search warrants in accordance with all BC SPCA Policies and the euthanasia of an animal determined to be in critical with Regional Manager Animal Centre Managers or other members of the Animal Care Services (ACS) department to identify and respond to assigned community needs ensuring excellent relations and promotion of the BC SPCAs mission in the community. Attends events as in and sometimes leads the development and delivery of training to Animal Care Services (ACS) department and other departments regarding matters related to positive media relations and contacts for regional issues. Utilizes opportunities provided by the BC SPCA for media contact as well as keeps the Community Relations department updated on matters that could result in direct media contacts. Liaise with other agencies and the public on matters pertaining to cruelty investigations; offers expertise to assist statutory authorities local governments and First Nations as with statutory authorities local governments and First Nations other agencies and the public on matters pertaining to Disaster response Special Projects:Participates in and/or leads special projects as assigned by the Senior Director Animal Protection Services (e.g. developing/delivering training to internal/external stakeholders participating in emergency response efforts etc.)Represents the Protection and Outreach Services department and in some cases the BC SPCA as a whole on internal/external committees and task forces as requested and other duties as you need to have:Post-secondary diploma/degree with enforcement vocational training (e.g. Justice Institute RCMP/police training) and management/business training preferred (or equivalent.) A minimum 8 years related experience including experience in a managerial/supervisory appointed as or eligible to be appointed as a Special Provincial Constable or equivalent knowledge skills or visionary leader with the ability to inspire people to achieve great ability to organize work meet priorities and to work within a demanding work schedules with minimal communication skills and ability to work with respectfully with a diverse group of internal and external parties at all ability to successfully manage a budget and meet financial to successful deal with conflict; demonstrated negotiation and mediation presentation and public speaking to regularly travel throughout the assigned region and Province as necessary. Must have a valid Class 5 BC Drivers License. Must have a genuine compassion for animals and knowledge of the Five Freedoms and related animal welfare skills Windows MS Office incl. PowerPoint and to undergo a Criminal Record Protection Services work is considered high-risk for potential psychological health and safety hazards. To ensure prospective employees are suited to reasonably handle the psychological demands involved in APS work finalist candidates are required to complete a psychological assessment conducted by a 3rd party provider. Philosophical harmony with the vision mission values and strategic directions of the BC and RRSP:Minimum 3 weeks vacation (4 weeks for management positions). 12 sick extended health benefits (dental vision life insurance LTD and AD&D) on the 1st day of the 4th month of RRSP matching available on the 1st of the 4th month of employmentPositive work-place culture of collaboration innovation and to apply:If you are up for the challenge and would like to join the Protection Services Team we would like to hear from you. The successful candidate will be legally entitled to work in Canada and required to undergo a criminal record check as a condition of employment and provide a current drivers abstract. To apply click on the link to submit your resume and cover letter together as one document: thank you for your interest in the BC SPCA however; only candidates selected for an interview will be contacted. No telephone calls BC SPCA is a Registered Charity BNRR0001