Electronics Field Auditor
This company is located in Elkhart IN.
Want to work in a collaborative and growing culture with exciting opportunities for expansion Like working in teams to accomplish projects and support customers Then we have the place for you!
What We Offer:
- Stable exciting and collaborative work environment
- Excellent wages and steady pay increases
- Comprehensive Health & Wellness Benefits
- Retirement Program with Excellent Employer Match
- Paid Vacation and Holidays
- Open communication informal recognition and bonuses!
- And much more to motivated results-oriented individuals who want to make a real difference in their community and role!
Who We Are:
WFCO Technologies is a vertically integrated producer of power conversion and digital control systems serving the Recreational Vehicle (RV) market for over 40 years. They are the industry leading premier electronics brand WFCO power conversion products which are preferred more than 4-to-1 by RV manufactures. With an emphasis on technology and digitalization of the RV Power Pro is a category leading digital control system that is incorporating cutting edge technology to simplify and enhance the RVing experience. Would you enjoy working for a company focused on customized product design lean manufacturing and superior customer service to provide innovative next-gen solutions to exceed industry demands Then we have a great opportunity for you!
What Youll Do:
As an Electronics Field Auditor you will engage with customers and provide technical support on installing and using multiplex electrical systems power converters inverters and transfer switches in Recreational Vehicles.
Your Accountabilities in the Role:
- Conducts audits at OEM facilities to ensure they are in compliance with standards.
- Provides support and technical assistance via phone and email to end users of power conversion equipment to ensure customer satisfaction.
- Troubleshoots warranty returns to identify the root cause of failure.
- Performs incoming quality checks to verify that products meet specifications.
- Assists with additional tasks as needed in a complete and timely manner to ensure continued team success.
Position Requirements:
- Education: High School Diploma or similar; will consider an equivalent combination of education and experience.
- Experience: 2 years of Technical Customer Support experience preferably within an industrial field. Experience within an RV manufacturer would be a plus. Experience with RV assembly RV electronics or similar electronics would be a plus.
- Certifications: N/a
- Functional Skills: Solid planning organizing prioritizing and execution skills required; high attention to de tails and problem-solving skills. General knowledge of RV power systems installation and use is needed (will be trained on product specifics). Solid understanding of automotive batteries and their applications is needed. Experience with AC to DC and DC to AC power conversion would be a plus.
- Technology Aptitude/Skills: Solid computer skills and ability to use or learn Microsoft Office products including Word Excel and PowerPoint.
- Language Skills: Excellent verbal and written skillset; able to present information and communicate with all levels inside and outside of the organization.
- Leadership/Behaviors: Demonstrates a high customer-service and support personality; flexible and adaptable; able to work independently and within teams; positive and optimistic; takes initiative and get things done; continuous learner; able to reflect and make well thought out decisions; strong relationship skills and ability to partner with other departments and customers.
- Culture Match Behaviors: Customer-oriented collaborative gets along well with others; yet be responsible to ensure the work is complete on-time and accurate.
Other Important Information:
Position Pay: Hourly pay; based on skills and experience.
Reports To: Applications Engineering Supervisor
Core Hours: 6:00 am 5:00 pm (8 hours within this timeframe)
Typical Work Week: Monday to Friday; 40 hours per week.
Direct Reports: 0
Work Conditions: Office/production environment; ability to stand/bend for prolonged periods of time in tight spaces.
Travel: Limited; Local travel to customers a few times a year
Required Experience:
IC
Electronics Field Auditor This company is located in Elkhart IN.Want to work in a collaborative and growing culture with exciting opportunities for expansion Like working in teams to accomplish projects and support customers Then we have the place for you!What We Offer: Stable exciting and collabora...
Electronics Field Auditor
This company is located in Elkhart IN.
Want to work in a collaborative and growing culture with exciting opportunities for expansion Like working in teams to accomplish projects and support customers Then we have the place for you!
What We Offer:
- Stable exciting and collaborative work environment
- Excellent wages and steady pay increases
- Comprehensive Health & Wellness Benefits
- Retirement Program with Excellent Employer Match
- Paid Vacation and Holidays
- Open communication informal recognition and bonuses!
- And much more to motivated results-oriented individuals who want to make a real difference in their community and role!
Who We Are:
WFCO Technologies is a vertically integrated producer of power conversion and digital control systems serving the Recreational Vehicle (RV) market for over 40 years. They are the industry leading premier electronics brand WFCO power conversion products which are preferred more than 4-to-1 by RV manufactures. With an emphasis on technology and digitalization of the RV Power Pro is a category leading digital control system that is incorporating cutting edge technology to simplify and enhance the RVing experience. Would you enjoy working for a company focused on customized product design lean manufacturing and superior customer service to provide innovative next-gen solutions to exceed industry demands Then we have a great opportunity for you!
What Youll Do:
As an Electronics Field Auditor you will engage with customers and provide technical support on installing and using multiplex electrical systems power converters inverters and transfer switches in Recreational Vehicles.
Your Accountabilities in the Role:
- Conducts audits at OEM facilities to ensure they are in compliance with standards.
- Provides support and technical assistance via phone and email to end users of power conversion equipment to ensure customer satisfaction.
- Troubleshoots warranty returns to identify the root cause of failure.
- Performs incoming quality checks to verify that products meet specifications.
- Assists with additional tasks as needed in a complete and timely manner to ensure continued team success.
Position Requirements:
- Education: High School Diploma or similar; will consider an equivalent combination of education and experience.
- Experience: 2 years of Technical Customer Support experience preferably within an industrial field. Experience within an RV manufacturer would be a plus. Experience with RV assembly RV electronics or similar electronics would be a plus.
- Certifications: N/a
- Functional Skills: Solid planning organizing prioritizing and execution skills required; high attention to de tails and problem-solving skills. General knowledge of RV power systems installation and use is needed (will be trained on product specifics). Solid understanding of automotive batteries and their applications is needed. Experience with AC to DC and DC to AC power conversion would be a plus.
- Technology Aptitude/Skills: Solid computer skills and ability to use or learn Microsoft Office products including Word Excel and PowerPoint.
- Language Skills: Excellent verbal and written skillset; able to present information and communicate with all levels inside and outside of the organization.
- Leadership/Behaviors: Demonstrates a high customer-service and support personality; flexible and adaptable; able to work independently and within teams; positive and optimistic; takes initiative and get things done; continuous learner; able to reflect and make well thought out decisions; strong relationship skills and ability to partner with other departments and customers.
- Culture Match Behaviors: Customer-oriented collaborative gets along well with others; yet be responsible to ensure the work is complete on-time and accurate.
Other Important Information:
Position Pay: Hourly pay; based on skills and experience.
Reports To: Applications Engineering Supervisor
Core Hours: 6:00 am 5:00 pm (8 hours within this timeframe)
Typical Work Week: Monday to Friday; 40 hours per week.
Direct Reports: 0
Work Conditions: Office/production environment; ability to stand/bend for prolonged periods of time in tight spaces.
Travel: Limited; Local travel to customers a few times a year
Required Experience:
IC
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