Service Assistant Bilingual

Fort Lauderdale, FL - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Renuity

Bilingual Spanish Service Assistant

$18/hr

In-Office Position

The home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together were on a mission to revolutionize home improvement making it faster easier and stress-free to upgrade your home inside and out. Whether its a new bath a custom closet or exterior upgrades we help people create homes they love without the hassle. With expert teams in 36 states and counting theres probably a Renuity home in your neighborhood. And were just getting started.

If youre ready to build the future of home improvement join us.

What We Offer

Full-Time benefits offered: health dental vision and supplemental insurance
Hands-on experience with an industry leader in home remodeling
Paid Holidays and PTO 401(k)

A respectful forward-thinking work culture

About This Role

Serve as the liaison between homeowners Service Technicians and Field Managers
Maintain the computer system by updating and entering job-related data
Plan to prevent problems and resolve current issues
Answer warranty questions and resolve warranty claims
Enter detailed notes about customer complaints and resolution

Submit warranty claims for service parts
Follow up with claims based on the technician reports
Assist the Operations manager and the Service Manager in providing customer care and scheduling service calls
Communicate with customers regarding updates appointments delays or reschedules
Hours M-F 8am - 4:30pm

Key Qualifications

At least three (3) years of office-based customer service preferred
Experience in home improvement or construction industry preferred
Must be able to efficiently multi-task and work independently with minimal supervision
Attention to detail with accurate and excellent data entry skills
Excellent time and task management skills
Ability to maintain confidentiality
Proficiency in MS Office 365
Bilingual skills in both English and Spanish
Flexible positive attitude

Office location: 3801 SW 30th Avenue Fort Lauderdale FL 33312

Type: W2 position Full-time In-Office

Office Location: 3801 SW 30th Avenue Fort Lauderdale FL 33312

About Renuity

Renuity is a national leader in the direct-to-consumer home improvement industry dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country we operate under the Renuity brand and through a network of trusted regional companiesincluding Mad City Windows & Baths Statewide Remodeling Rite Window and Closet America.

Backed by private equity and fueled by an ambitious growth strategy Renuity has expanded rapidly through strategic acquisitions. Today were focused on unifying our brands streamlining operations and delivering exceptional service to homeowners nationwide. Weve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installationat competitive prices.

At Renuity youll join a dynamic fast-paced and collaborative team where your work directly contributes to the companys success. Our people work closely with executive leadership embrace innovation and drive real impact. Whether youre in the field or at HQ youll be part of shaping the future of home improvementand building a career you can be proud of. To learn more visit .

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

If you have a question regarding your application please contact

To access Renuitys Privacy Policy please click here:

Required Experience:

Junior IC

RenuityBilingual Spanish Service Assistant $18/hrIn-Office PositionThe home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together were on a mission to revolutionize home improv...