Senior Delivery Practice Manager, Advisory
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The Amazon Web Services Professional Services (ProServe) Advisory practice is seeking an experienced Senior Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role youll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. Youll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers partners and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants working with customers and partners to architect and implement innovative solutions. Youll routinely engage with Director C-level executives and governing boards whilst being responsible for opportunity capture and driving engagement delivery. Youll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.
As a DPM you are primarily focused directly or through their teams on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and SOWs.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans ensuring your teams are aligned to customer needs and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams you will cultivate strong customer Amazon Global Sales (AGS) and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement delivering engagements on time within budget and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager you will be responsible for:
Building and managing a high-performing team of Delivery Consultants
Collaborating with Delivery Consultants Engagement Managers Account Executives and Cloud Architects to deploy solutions and provide input on new features
Developing and overseeing the implementation of innovative forward-looking IT strategies for customers
Managing practice P&L ensuring on-time and within-budget delivery of customer engagements
Driving business development initiatives and exceed customer satisfaction targets
A day in the life
Day-to-day activities span four phases: pre-sales relationship building and customer business outcomes development strategy alignment and roadmap creation operating model design and migration planning and transformation execution with workforce upskilling. Internal stakeholders include AWS Account Teams ProServe Specialists and Business Development. The role delivers AI-enhanced advisory capabilities across cloud strategy operating models data/AI transformation and industry specific prescriptive guidance.
About the team
The Advisory Practice accelerates transformational outcomes by combining AI-enhanced advisory capabilities with proven transformation experience. Their mission: deliver breakthrough business results that create customers for life. The team embodies six core tenetsCustomer Obsession Innovation First Build Once Use Often One Team Results Driven and We ask WHYdriving them to solve the right business problems through strategic partnership. Their culture emphasizes collaboration across AWS organizations focusing on measurable value and long-term customer success rather than transactional engagements. They act as trusted advisors to C-suite executives while building sustainable transformation capabilities that position customers for the AI and cloud era.
- Bachelors degree in Computer Science Math or a related field
- 5 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience
- 10 years of experience leading strategic consulting engagements focused on enterprise transformation cloud strategy or digital modernization with measurable business outcomes with at least 5 years in a people leadership role.
- Proven track record managing P&L responsibility for a practice or business unit with annual revenue of $20M and demonstrating financial acumen in resource optimization
- Strong background in resource management and capacity planning for consulting teams including experience optimizing utilization rates (75-85% target) managing bench capacity forecasting resource needs and developing talent pipelines to support practice growth
- AWS Professional level certification or degree in advanced technology
- Experience building strategic relationships with stakeholders including communicating and collaborating across teams and functions
- Experience building and scaling high-performing consulting practices with demonstrated success in practice development including capability building methodology creation talent acquisition and development and achieving year-over-year revenue growth while maintaining delivery excellence and client satisfaction scores.
- Track record of managing complex multi-workstream engagements with budgets exceeding $5M coordinating cross-functional teams of 15 consultants and delivering programs on-time and within budget while proactively managing scope risk and stakeholder expectations across multiple organizational levels
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a DPM you will be responsible for building and managing a team of Delivery Consultants working with customers and partners to architect and implement innovative solutions. Youll routinely engage with Director C-level executives and governing boards whilst being responsible for opportunity capture and driving engagement delivery. Youll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.
As a DPM you are primarily focused directly or through their teams on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and SOWs.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans ensuring your teams are aligned to customer needs and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams you will cultivate strong customer Amazon Global Sales (AGS) and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement delivering engagements on time within budget and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager you will be responsible for:
Building and managing a high-performing team of Delivery Consultants
Collaborating with Delivery Consultants Engagement Managers Account Executives and Cloud Architects to deploy solutions and provide input on new features
Developing and overseeing the implementation of innovative forward-looking IT strategies for customers
Managing practice P&L ensuring on-time and within-budget delivery of customer engagements
Driving business development initiatives and exceed customer satisfaction targets
A day in the life
Day-to-day activities span four phases: pre-sales relationship building and customer business outcomes development strategy alignment and roadmap creation operating model design and migration planning and transformation execution with workforce upskilling. Internal stakeholders include AWS Account Teams ProServe Specialists and Business Development. The role delivers AI-enhanced advisory capabilities across cloud strategy operating models data/AI transformation and industry specific prescriptive guidance.
About the team
The Advisory Practice accelerates transformational outcomes by combining AI-enhanced advisory capabilities with proven transformation experience. Their mission: deliver breakthrough business results that create customers for life. The team embodies six core tenetsCustomer Obsession Innovation First Build Once Use Often One Team Results Driven and We ask WHYdriving them to solve the right business problems through strategic partnership. Their culture emphasizes collaboration across AWS organizations focusing on measurable value and long-term customer success rather than transactional engagements. They act as trusted advisors to C-suite executives while building sustainable transformation capabilities that position customers for the AI and cloud era.
- Bachelors degree in Computer Science Math or a related field
- 5 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience
- 10 years of experience leading strategic consulting engagements focused on enterprise transformation cloud strategy or digital modernization with measurable business outcomes with at least 5 years in a people leadership role.
- Proven track record managing P&L responsibility for a practice or business unit with annual revenue of $20M and demonstrating financial acumen in resource optimization
- Strong background in resource management and capacity planning for consulting teams including experience optimizing utilization rates (75-85% target) managing bench capacity forecasting resource needs and developing talent pipelines to support practice growth
- AWS Professional level certification or degree in advanced technology
- Experience building strategic relationships with stakeholders including communicating and collaborating across teams and functions
- Experience building and scaling high-performing consulting practices with demonstrated success in practice development including capability building methodology creation talent acquisition and development and achieving year-over-year revenue growth while maintaining delivery excellence and client satisfaction scores.
- Track record of managing complex multi-workstream engagements with budgets exceeding $5M coordinating cross-functional teams of 15 consultants and delivering programs on-time and within budget while proactively managing scope risk and stakeholder expectations across multiple organizational levels
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Palo Alto - 231200.00 - 312800.00 USD annually
USA GA Atlanta - 201000.00 - 272000.00 USD annually
USA IL Chicago - 201000.00 - 272000.00 USD annually
USA NY New York - 221100.00 - 299200.00 USD annually
USA TX Austin - 201000.00 - 272000.00 USD annually
USA TX Dallas - 201000.00 - 272000.00 USD annually
USA VA Arlington - 201000.00 - 272000.00 USD annually
USA WA Seattle - 201000.00 - 272000.00 USD annually
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
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