Awards Product Consultant

This role is based in our 5HP London Victoria office

Role overview 

As an Awards Product Consultant youll play a pivotal role in shaping the future of the award programs at LIONS. Youll bring operational excellence to ensure our awards remain the global benchmark for creative excellence. 

In this role youll be responsible for the operational delivery of the end-to-end awards experience ensuring flawless execution from ideation through to publishing. Youll be the bridge between market insights and actionable product improvements researching trends refining categories and enhancing the customer journey. This is a hands-on delivery-focused role requiring meticulous attention to process and detail. 

Your work will directly influence how we recognise creative excellence.  

Key Accountabilities 

• Manage end-to-end delivery of all LIONS Awards programmes coordinating logistics with Development team and Judging Operations 
• Maintain master timelines version-controlled documents and quality checks for all deliverables 
• Oversee the awards entry portal prioritising UX improvements that reduce entrant friction and improve user experience 
• Conduct research and produce detailed insights reports and strategic recommendations for new award categories and products 
• Coordinate and conduct market research with customers agencies and industry professionals (surveys interviews focus groups) to identify opportunities and pain points 
• Build and maintain relationships with key industry figures (jury past winners industry bodies) to facilitate continuous feedback 
• Transform entrant and jury feedback into actionable category improvements 
• Lead on post launch delivery debriefs collaborating with teams to identify areas for improvement and developing solutions 
• Support on insight gathering from Jury room discussions distilling key trends into actionable intelligence reports 

This list is not exhaustive and there may be other activities you are required to deliver. 

Qualifications :

Skills & Experience Required 

• Proven experience in product development project coordination or strategic research 
• Process-driven mindset with exceptional attention to detail and a sharp eye for accuracy 
• Proven ability to translate insights into product improvements 
• Excellent organisational and project management skills 
• Strong analytical skills comfortable working with data and customer feedback to inform decisions 
• Clear communicator with an ability to present ideas and insights in writing and verbally 
• Experience managing multiple projects at the same time and delivering with precision 
• Ability to integrate as a team player and work cross-functionally; manage conflicting priorities and drive results with creative solutions. 
• Proactive attitude eager to learn self-motivated and solution focused 
• Creative and innovative thinking   
• Resilient and resourceful   
• Customer obsessed   
• Personable and approachable   

Additional Information :

Location: this role is based in the UK and you must have the right to work and live in the UK. 

We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely. 

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say  

Our benefits include: 

• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks 
• Broader impact: take up to four days per year to volunteer with charity match funding available too 
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves 
• Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from plus company funded private medical cover 
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares 
• Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more 
• Recognition for great work with global awards and kudos programmes 
• As an international company the chance to collaborate with teams around the world 

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application. 

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. 

See how Informa handles your personal data when you apply for a job  here. 

Remote Work :

No

Employment Type :

Full-time