Senior UNHCR Shop Supply Assistant

March 12 2026

Grade

GS5

General Service

Reason

Temporary > Temporary Assignment/ Appointment

H (no hardship)

Family

Standard Job Description

Senior UNHCR Shop Supply Assistant

Organizational Setting and Work Relationships

The Global Infrastructure Section (GIS) is one of the four pillars of the Global Mobility and Infrastructure Service (GMIS) within the Division of Financial and Administrative Management (DFAM). The UNHCR Shop Unit falls within the Global Infrastructure Section.

The UNHCR Shop aims to procure sell and dispatch core visibility and promotional items to UNHCR staff and operations worldwide. It supports public outreach by providing items for events and helps ensure brand compliance across the full range of visibility items and merchandise. The overall objective of the UNHCR Shop is to assist colleagues worldwide in mobilizing additional financial support for UNHCR and in raising awareness and empathy for forcibly displaced people.

The Senior UNHCR Shop Supply Assistant contributes to the efficient operation of the UNHCR Shop particularly in relation to the units supply chain. The incumbent supports the unit with procurement tasks inventory management shipment and logistics coordination reporting and order processing. The UNHCR Shop Supply Assistant actively engages in collaborative brainstorming sessions contributing creative ideas and proposing innovative solutions to shape the shops future. The incumbent works under the direct supervision of the Assistant UNHCR Shop Officer.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UNStaff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties

• Support procurement activities and vendor coordination.
• Build and maintain relationships with suppliers and vendors.
• Communicate with suppliers and vendors to obtain quotes and track orders.
• Follow up on orders and resolve any issues with suppliers and vendors.
• Maintain procurement records and ensure compliance with policies.
• Monitor stock levels and manage inventory systems.
• Assist in replenishing supplies and materials as needed.
• Participate in regular stock checks and inventory verification.
• Assist in planning and forecasting supply needs.
• Work closely with the fulfilment partner to ensure timely dispatch of goods.
• Track and coordinate the shipment and delivery of goods.
• Resolve any shipping or delivery issues that arise.
• Ensure proper documentation for shipping and customs clearance.
• Input data into the supply chain management systems (e.g. inventory procurement systems).
• Report on key performance indicators.
• Handle documentation related to procurement shipping and logistics.
• Process orders and customer inquiries.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision-making is risk-based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Not specified.

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Experience with computer applications (e.g. Microsoft Office ERP systems).

Desirable

Experience working in supply chain or e-commerce.

Functional Skills

SC-Inventory / Stock management;

CO-Drafting and Documentation

IT-Computer Literacy;

SO-Critical Thinking and problem solving;

SO-Interpersonal skills;

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Not specified.

Cross-Functional Competencies

Stakeholder Management

Technological Awareness

Planning & Organizing

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

We are looking for an enthusiastic well-organized candidate who enjoys working on new projects and thrives in a fast-paced environment. The ideal team member brings fresh ideas is eager to contribute and is committed to continuous improvement with a customer-centric approach and strong interpersonal skills. Ideally the candidate already has experience with UNHCR systems such as CERP - particularly the Procurement and Supply Chain Execution modules - and is familiar with relevant administrative instructions and SOPs related to these areas. On-site presence is required 34 days per week.

Additional information:

Candidates are expected to have the right to work in Hungary. UNHCR does not facilitate the obtaining of the visa for recruitment.

For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.

NOTE: A completed and relevant minimum first level university degree (equivalent to BA or higher) shall count in full (100%) towards the required years of work experience. Priority will be given to eligible applicants meeting the full requirements.

Remuneration:

In case of appointment a competitive compensation and benefits package is offered.

G5 - Salary range: NET 684443 HUF - NET 801631 HUF.

Benefits:

Annual leave: UNHCR staff members holding a temporary appointment will accrue annual leave at the rate of 1.5 working days for each full calendar months of service (i.e. 18 working days per year).

Pension system: Staff members holding granted a minimum of 6 months temporary appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).

Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

Shortlisted candidates may be required to sit for a test. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability gender identity marital or civil partnership status race colour or ethnic and national origins religion or belief or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application interview meeting processing training or any other fees).

This position doesnt require a functional clearance

Skills

CO-Drafting and Documentation IT-Computer Literacy SC-Inventory / Stock management SO-Critical Thinking and problem solving SO-Interpersonal skills

Education

Certifications

information