Operations Analyst Croatia

YOUR MISSION

Join us and play a pivotal role in shaping Glovos operations team in Croatia! Were on the hunt for a dynamic Analyst who thrives at the intersection of creativity and data-driven precision turning ambitious ideas into reality. In this role youll be the go-to expert for delivering actionable insights analyzing data across 20 cities. Your work will empower the team with the strategic intelligence needed to make high-impact operational decisions.

THE JOURNEY

• Provide analytical support to the team throughout deeper understanding of Glovos operations model
• Perform analysis to come up with insights to help improve Courier KPIs
• Understand and fix data reliability issues
• Act as the main data POC for the department supporting with data reporting and adopting a data driven approach
• Help to find insights through data analysis during the couriers first deliveries in order to maximize retention
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Develop analytical frameworks and models for the area and be able to instruct and communicate for all the department
• Understand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)
• Evaluate strategic opportunities performing a broad range of quantitative analyses and A/B tests
• Understand local and regional needs and put yourself in the skin of the courier

Qualifications :

WHAT YOU WILL BRING TO THE RIDE

• Academic background in Engineering Mathematics Computer Science Finance & Economics or any related technological domain.
• Passionate about analytics: you enjoy deep diving into problems to find the root cause.
• Problem-solving skills: no problem is too small or too big.
• Strong hands-on skills in SQL and Excel (Python is a big plus!).
• Knowledge of visualization tools like Tableau Looker Data Studio & Qlikview.
• Exceptional verbal and written communication skills in English and the local language. 
• Proactive organized and obsessed with details. 

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation and food.
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information :

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Remote Work :

No

Employment Type :

Full-time