Facilities Services Manager

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

The Facilities Services Manager plays a critical role in ensuring the safe efficient and cost-effective operation of a multi-state facilities portfolio. This position is responsible for receiving prioritizing and assigning maintenance work orders to internal technicians and external vendors. The role requires strong coordination communication and operational oversight to align facilities services with organizational goals and service standards.

Key Responsibilities

Operations & Dispatch

Receive prioritize and dispatch maintenance work orders based on urgency location technician availability and business priorities.
Route and coordinate internal maintenance technicians to ensure timely and effective service delivery.
Assign and manage external vendors when required to meet operational demands.

Stakeholder & Cross-Functional Coordination

Partner with internal departments to ensure smooth operations and prompt completion of maintenance requests.

Serve as the primary point of contact for maintenance-related inquiries providing timely updates to internal stakeholders.

Budget & Cost Management

Reinforce best practices and standards to ensure cost-effective repairs and maintenance activities.

Monitor inventory materials tools equipment and vehicle-related expenses.
Review credit card usage and expenses to ensure compliance with company policies.

Vendor & Performance Management

Monitor and evaluate external vendor performance to ensure service quality responsiveness and compliance with standards.

Contribute to performance evaluation of internal maintenance staff through oversight of work quality and expense management.

Reporting & Documentation

Maintain accurate records of service requests work orders and maintenance activities in the companys maintenance management system.

Generate and analyze reports on maintenance activities identifying trends risks and opportunities for improvement using key performance indicators.

Customer Service & Emergency Response

Address and resolve service inquiries or complaints promptly and professionally.
Coordinate and support emergency maintenance responses as needed.

Compliance & Safety

Ensure all maintenance activities comply with company policies safety regulations and applicable industry standards.

Fleet & Vehicle Oversight

Manage and track service and maintenance requirements for technician vehicles to ensure reliability and readiness.

Qualifications :

Education

High school diploma or equivalent required. Additional technical or vocational training is a plus.

Experience

Minimum of 2 years of experience in maintenance coordination facilities management project management or related field.

Skills & Competencies

Strong organizational prioritization and multitasking skills.
Excellent written and verbal communication abilities.
Proficiency with computerized maintenance management systems (CMMS) and related tools.
Ability to work effectively under pressure and manage emergency situations.
Solid understanding of maintenance procedures equipment and facilities of operations.

Driving Requirements

Valid drivers license with a clean driving record and ability to operate a company vehicle.

Working Conditions

Office-based with regular site visits. Full-time w/ potential after-hours emergency engagement.

Benefits

Competitive salary
Health dental and vision insurance
Paid time off and holidays
Retirement plan options
Professional development opportunities

Additional Information :

Compensation

Base Pay Range: $85000 - $90000

Compensation may vary outside of this range depending on a number of factors including a candidates qualifications skills competencies and experience and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work and this role may be eligible for additional discretionary bonuses or incentives.

Workplace

One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other protected status. All qualified candidates are encouraged to apply.

**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**

Remote Work :

Employment Type :

Full-time