Customer Success Manager SellSide (MVPDCTVSSPMeasurement) Remote

What youll be doing

• Manage existing customer relationships by guiding successful execution of data services and advertising campaigns.
• Be the daytoday lead for client projects ensuring seamless coordination and delivery across our teams.
• Educate clients and prospects on data assets audience strategies and industry best practices; provide ongoing consultation to uncover challenges and recommend solutions.
• Communicate with clients including weekly status calls and occasional travel (primarily to NYC).
• Develop solutions aligned with clients advertising goals and identify opportunities to expand partnerships.
• Oversee sales revenue targets in partnership with the Account Executive.
• Collaborate on account planning to identify new datadriven sales opportunities.
• Complete standard contracts renewals and service agreements.
• Provide regular updates on projects to Sales Leadership.
• Partner with the Service Delivery team to scope project requirements and delivery methods.
• Work with Pricing to determine project costs and obtain quotes.
• Collaborate with our teamsincluding Operations Legal Compliance and Financeto ensure smooth execution.
• Stay informed on industry trends by engaging with newsletters trade publications and other sources.
• Build relationships across all clients prospects and internal departments.
• You will report to Experians Senior Sales Director
• Location preference for this role: New York

Qualifications :

• Bachelors degree (or equivalent experience).
• An interest in ad tech or digital marketing.
• Experience using customer service skills to develop client relationships.
• Experience organizing and prioritizing your own tasks - The ability to manage a large portfolio of fastmoving projects.
• Experience analyzing data and presenting industryspecific insights.
• Expertise in the Microsoft Office products including Excel (can maintain complex spreadsheets) PowerPoint.
• Ability to travel up to 20% (if located outside NYC).

Additional Information :

Benefits/Perks:

• Great compensation package and incentive plan.
• Core benefits including medical dental vision and matching 401K.
• Flexible work environment ability to work remote hybrid or in-office.
• Flexible time off including volunteer time off vacation sick and 12-paid holidays.
• Explore all our exciting benefits here: uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

  Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

  #LI-Remote

  
  

  Remote Work :

  Yes

  
  

  Employment Type :

  Full-time