Application Developer 1
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Job Location:
Simpsonville, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title: Application Developer 1
Location: Simpsonville SC
Reports to: Application Development Manager
Employment Type: Full-time
Seniority Level: Entry Level
Industry: Manufacturing Mechanical Power Transmission Components Engineering Services
Job Function: Application Development Technical Support
Job Summary: The Applications Developer works under the direction of the Applications manager. He/she provides technical support to resolve or assist in resolution of issues relating to ERP systems reports and other software applications. The position is responsible for interacting with end users opening support tickets with software vendors and identifying and implementing solutions for software application issues. He/she also provides input for the improvement of processes and procedures. This position may involve some database maintenance work such as writing and executing standard query language (SQL) statements to extract data for business purposes or audits.
Key Responsibilities:
Provides training troubleshooting and support to software application users.
Coordinate the processing of incoming requests to IT Service via both telephone and e-mail to ensure courteous timeliness and effective resolution of end user software application issues.
Liaise with third parties and IT partners to resolve issues in a timely manner.
Implement minor changes to various ERP systems.
Track and manage changes to application software per defined Change Management process.
Record track and document the help desk request problem-solving process including all successful and unsuccessful decisions made and actions taken through to final resolution.
Determine severity of incidents and efficiently escalate them using the incident management process.
Keep requester informed of progress.
Ensure resolution meets user requirements while meeting Service Level Agreement (SLA).
Support a 24 x 7 manufacturing environment.
Required Qualifications:
High School Diploma Associates degree in an IT related field is preferred.
3 years of experience of relevant work experience; 1 years with Associates.
Microsoft Access/Excel/Word/PowerPoint expertise is required.
Outstanding customer service and interaction skills as well as excellent verbal and written communications skills.
Ability to work independently under general supervision within a demanding client centric environment.
General knowledge of Windows Server (2016 and newer) operating system.
High level of experience with desktop operating systems.
Excellent troubleshooting skills.
Excellent research skills.
Technical documentation skills.
Strong written and oral communication skills possess the ability to interact with senior management and technical staff in a professional manner.
Preferred Qualifications:
Visual Studio ( / C#) RPG Cobol SQL.
SQL Server Reporting Services and SQL Server Integration Services.
DevOps (Team Foundation Server) Source Code Repository Software.
Ability initiative and accountability to execute broad assignments requiring minimal direction.
Moderate understanding of enterprise datacenter technologies including Networking Security TCP/IP and DNS.
Experience supporting Infor Syteline or SAP ERP systems is preferred.
Ability to write complex SQL queries is preferred.
Experience using Industry Standard ticketing system is preferred.
Physical Requirements:
Extended periods of sitting at a workstation.
Speaking in person and over the telephone or Teams online.
Ability to type reach and grasp.
Intermittent standing and walking within the office environment.
Ability to communicate verbally and in writing for extended periods.
Why Join Us
Work alongside a collaborative experienced leadership team.
Be part of an industry leader with a strong brand reputation and an innovation-driven culture.
RBC Bearings is an Equal Opportunity Employer including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Required Experience:
IC
Key Skills
- APIs
- MVC
- SQL
- Spring
- .NET
- ASP.NET
- Microsoft SQL Server
- C#
- Angular
- Application Development
- JavaScript
- Java
About Company
RBC Bearings provides our industrial, aerospace and defense customers with unique design solutions to complex problems and an unparalleled level of service, quality and support. RBC Bearings is a precision bearings manufacturer with solutions to complex design needs for industrial, ae ... View more
