Software Engineering Manager (Incident Management)
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Required Travel :Minimal
Managerial - Yes
Location: :Philippines - BGC (Amdocs Site)
Who are we
Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit
At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.
In one sentence
Manage and lead design development and maintenance projects to meet their Scope Quality Time and Budget. Responsible for Team and People management
What will your job look like
- You will be responsible for full lifecycle of software engineering project (planning execution monitoring risk management resolution of issues and achievement of the targets) within agreed quality time budget and other agreed KPIs/SLAs
- You will be responsible for Team and People management (professional and personal care aspects)
- You will lead the team to resolve technical challenges lead unit level initiatives to build technical competency to meet the needs of the team or unit
- You will lead the team for meeting the best software engineering practices quality processes and methodologies
- You will promote and instill a culture of continuous improvement and efficiency to the software/business processes through out-of-the-box thinking on product and processes by utilizing or creating new software engineering tools and different innovation techniques
- You will manage multiple interfaces (internal and external) relationships and communication to ensure software delivery is aligned to meet not only the customer requirements but also adds value to their business
All you need is...
- Bachelors degree in Science/IT/Computing or equivalent
- 10 years of experience in SW Engineering role
- Significant proficiency/in-depth knowledge in the domain (technology and/or products)
- 4-5 years of experience in leading engineers through project lifecycle
- Thorough understanding of software development and/or support methodologies principles and procedures and related software management tools
Why you will love this job:
- You will be challenged with leading and mentoring a few development teams & projects
- You will join a strong team with lots of activities technologies business challenges and a progression path
- You will have the opportunity to work with the industry most advanced technologies
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and medi ... View more
