Office Specialist
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Job Location:
Scottsbluff, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
As an Office Specialist youll play a vital role in ensuring that applications are reviewed and processed accurately resulting in timely payments or appropriate denials. This detail-oriented role involves analyzing claims for payment accuracy resolving documentation issues and ensuring compliance with DHHS policies and procedures. Youll also communicate with providers to address claim inquiries and support both internal teams and external partners.
What we Offer:
State-matched retirement contribution of 156%!
13 paid holidays
Generous leave accruals that begin immediately
Tuition reimbursement program
79% employer-paid health insurance plans
Dental and vision insurance plans
Employer-paid $20000 life insurance policy
Career advancement opportunities as the largest and most diverse employer in the state
Training and development based on your career goals
Employee Assistance Program
As an Office Specialist you will:
Review documents required for claims processing payments or denials.
Answer questions and resolve problems involving non-routine handling of forms and documents submitted for updating claims.
Respond to telephone and written inquiries from clients regarding the status of client accounts
Perform related work as assigned.
Ensure compliance with department policies procedures and guidelines as well as state and federal regulations.
Provide excellent customer service and consistently demonstrate DHHS values and core competencies.
Who Were Looking For
Were seeking candidates who bring a strong attention to detail and a commitment to accuracy along with the ability to work effectively in a structured fast-paced environment. The ideal candidate will have:
Experience the practices procedures and equipment used in secretarial/clerical support operations and customer service.
Strong analytical and problem-solving skills including the ability to interpret and apply regulations identify discrepancies and recommend appropriate actions.
Comfort using multiple computer systems and databases to research update and manage claim-related information efficiently.
A professional customer-focused approach when communicating with clients and internal team members.
The ability to learn and adapt to new tasks.
If youre detail-oriented dependable and ready to support our mission of helping Nebraskans through timely and accurate claims processing wed love to hear from you!
Requirements / Qualifications:
Minimum Qualifications: Coursework/training in administrative/office support functions procedures and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
If youre currently employed by the State of Nebraska please dont apply through this external career site. Instead log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
The Official Nebraska Government Website, Nebraska.gov is your link to all resources, news, statistics, & online services in the state of Nebraska. We enable citizens and businesses to interact with government, securely and efficiently.
