Transactions Analyst ATM Deployment and Installation Team
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
Join Chase where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.
As a Transaction Analyst on the ATM Deployment and Installation Team (DIT) you will be part of a team that strives to enhance employee and vendor experience through managing ATM projects related to new installations replacements and temporary moves to accommodate real estate projects. The DIT Team is a part of the ATM Monitoring Group (AMG) which supports more than 15k ATMs by monitoring active technician dispatches and the overall health of the devices across the entire fleet. You will be part of a team of analysts that executes on the ATM projects listed above as well as a liaison between support groups that help provide a pathway to resolution assistance. AMG partners with various teams including Technology Real Estate third-party suppliers and ATM hardware and Cash Supplier Management to maintain the Chase ATM fleet.
Job responsibilities
As a Transaction Analyst on the ATM Deployment and Installation Team (DIT) you will be part of a team that strives to enhance employee and vendor experience through managing ATM projects related to new installations replacements and temporary moves to accommodate real estate projects. The DIT Team is a part of the ATM Monitoring Group (AMG) which supports more than 15k ATMs by monitoring active technician dispatches and the overall health of the devices across the entire fleet. You will be part of a team of analysts that executes on the ATM projects listed above as well as a liaison between support groups that help provide a pathway to resolution assistance. AMG partners with various teams including Technology Real Estate third-party suppliers and ATM hardware and Cash Supplier Management to maintain the Chase ATM fleet.
Job responsibilities
- Manage endtoend ATM projects including new installs replacements and temporary moves.
- Coordinate site readiness and field activities with technicians security and cash vendors.
- Support remote software loads and configuration with remote support teams.
- Monitor and triage technician dispatches with AMG escalating issues and driving resolution.
- Maintain project trackers and communicate status to technical and nontechnical stakeholders.
Troubleshoot deployment issues using documented procedures and analytical problemsolving.
Required qualifications capabilities and skills
- Deploy and configure technology at scale in retail banking
- Support ATM installs and field techs; perform remote software loads/configs
- Understand vendor and technician roles across cash security and trades
- Communicate with stakeholders; use ticketing/dispatch and project tracking tools
- Troubleshoot deployment and configuration via procedures and analytics
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
