Training Specialist

Join us at ASSA ABLOY as we revolutionize the future of training! Were on the verge of an exciting transformation in our training department set to take our methodologies to new heights in the digital age. This opportunity is not just a job; its a chance to lead innovationand shape the future of training within our organization.

As a Software Training Specialist youll become an expert in our software solutions and play a crucial role in enhancing the learning experiences of our clients and internal teams. You will also assist the Training and Implementation Specialist in ensuring a smooth transition from training to implementation supporting both training and client onboarding processes.

What You Will Be Doing

• Master ASSA ABLOY software solutions and apply them within real-world door andhardware workflows.

• Partner with clients to understand operational processes industry challenges andtechnology needs.

• Develop and deliver tailored training plans aligned with customer use cases andindustry best practices.

• Lead training sessions for individuals or groups both in person and virtually.
• Create update and refine training materials in collaboration with the TrainingManager.

• Identify and implement innovative training tools and delivery methods to improveengagement.

• Evaluate training effectiveness and recommend continuous improvements.
• Provide meaningful feedback from training sessions to product development andtraining leadership.

• Support the transition from training to implementation in partnership with theTraining and Implementation Specialist.

• Gather and analyze post-training feedback to enhance onboarding and rolloutprocesses.

• Contribute to the development of new training content aligned with evolvingsoftware updates.

• Continuously look for ways to improve training quality relevance and impact.

What We Are Looking For

• Knowledge of the Door and Hardware industry is required.
• Hands-on experience with door systems hardware access control or relatedindustry workflows.
• Experience in training customer support education or instructional roles is a plus.
• Excellent communication and interpersonal skills with the ability to connect withtechnical and non-technical stakeholders.
• Strong organizational planning and facilitation skills.
• Comfort using audiovisual tools presentation software and training platforms.
• Familiarity with Microsoft Office training software and scheduling/calendar tools.
• Project Management experience or certifications are advantageous.
• Willingness to travel for customer training engagements as needed.

What We Offer

Were committed to supporting long-term career growth and meaningful work. Our benefits include:

• Ongoing professional development and internal career mobility opportunities.
• Competitive pay and a comprehensive benefits package including multiplehealthcare plans tuition reimbursement and matching 401(k).

• Generous paid time off and holiday schedule.
• Employee discounts on ASSA ABLOY products travel entertainment and more.

Supervision

This role does not have any direct reports.

This is an in-office role located in Phoenix AZ.

We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.