Technical Infrastructure Program Manager, Network Engineering

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Network Engineering is seeking a Technical Infrastructure Program Manager (TIPM) to help us continue to build the largest network in the world. This role offers endless opportunities to work on latest technologies and solve complex technical challenges on the forefront of Global Cloud Computing.

As a TIPM you will lead complex multi-disciplinary networking projects with the opportunity to shape define & deliver new methods of delivering technology solutions at scale. You will be responsible for end to end delivery of network infrastructure changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects working with all organizational levels and groups including network operations network engineering infrastructure engineering & internal project management teams as well as external vendors.

You must have excellent Program Management skills the ability to identify and mitigate risks and remove blockers whilst applying critical thinking to develop paths to success. Excellent written and verbal communication skills are essential as you will be responsible to communicating with a variety of teams and partners as well as senior leadership. You must have a proven track record of successful project management & show the ability to deliver effectively with compressed timelines while dealing with ambiguity. You must possess a working knowledge of networking and data center technologies.

Key job responsibilities
Program manager monitor the network infrastructure builds health customer demand anticipate risks resolve issues and initiate corrective action as appropriate.
Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things multiple competing cross-organizational projects/programs simultaneously
Interact with engineers technicians project managers and senior management on a daily basis
Analyze interpret and visualize data with Redshift Oracle Tableau QuickSight Redshift and other BI management and visualization tools.
Create predictable process paths and Drive automation initiatives and drive simplification efforts in engineering and project/program management and architectures to unblock innovation

A day in the life
Meeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level.

About the team
We are the center of excellence for end-to-end management of networking programs to support AWS New Regions New AZs and LZs builds. We plan and manage all networking deliverables throughout the project lifecycle including design scope definition procurement scheduling monitoring and ensuring the execution of work tracking and reporting project status risks issues and change requests. We collaborate with our customers and partners to create and improve repeatable processes to continually reduce cycle-time and cost and improve quality standards.

- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Experience with varying scenarios of infrastructure builds
- Bachelors degree in Information Technology Computer Science Engineering or related fields
- 5 years of technical infrastructure management experience
- 5 years of data center network engineering and/or systems engineering experience

- Project Management Professional (PMP) or equivalent certification
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience with AWS networks and operating systems
- Experience in managing multiple competing priorities simultaneously
- Experience in hands-on work managing complex technology projects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 127100.00 - 171900.00 USD annually