Human Resources Operations Manager
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Job Location:
Mount Vernon, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Human Resources Operations Manager
Full-Time Exempt
Position Overview:
The Human Resources Operations Manager is part of the team responsible for the Associations core HR administrative functions including benefits compensation classification performance management employee relations coordination with the HR Team for onboarding and off-boarding policies and this capacity the role contributes to consistent processes supports cross-functional workflows and assists HR leadership in ensuring that these interconnected areas operate smoothly and in alignment with Association standards.
Full-Time Exempt
Position Overview:
The Human Resources Operations Manager is part of the team responsible for the Associations core HR administrative functions including benefits compensation classification performance management employee relations coordination with the HR Team for onboarding and off-boarding policies and this capacity the role contributes to consistent processes supports cross-functional workflows and assists HR leadership in ensuring that these interconnected areas operate smoothly and in alignment with Association standards.
This role blends hands-on operational leadership with strategic ownership building strong teams across the Association clear standards and disciplined processes that enable exceptional employee and manager addition the role provides broad support for HR projects and modernization efforts by helping gather information build workflows document SOPs coordinate logistics and prepare communications and guidance.
This position requires operational judgment attention to detail and a commitment to continuous improvement questioning what exists learning quickly and raising the bar on how work gets done. They develop people build trust across functions and use systems and data as enablers to deliver reliable service and insight at scale.
Responsibilities include coordinating onboarding offboarding employee data management HR transactions reporting and vendor partnerships; identifying service standards and performance metrics; partnering with people managers; and establishing the foundation for future automation and systems enablement.
Essential Duties:
- Provides general support for a variety of HR projects and initiatives as assigned by HR leadership contributing to planning coordination and implementation activities.
- Assists with gathering information preparing materials and organizing documentation to support the successful execution of HR initiatives.
- Helps coordinate project logistics
- Contributes to the development of communication materials guidance documents and resources that support project rollout and stakeholder understanding.
- Working with the HR Director Finance and outside vendors coordinates the design evaluation and benchmarking of competitive compensation benefits and rewards programs that support attraction retention and organizational performance
- Oversee the enrollment renewal and ongoing administration of comprehensive benefits programs including FMLA ADA medical pharmacy vision dental disability life insurance EAP workers compensation retirement and other employee benefits
- Plan execute the implementation and administration of all benefit plans including the annual open enrollment process new hire education compliance reporting and serves as the primary point of contact for employee inquiries.
- Review investigate and analyze workers compensation claims; coordinate with management and third-party administrators to communicate work restrictions facilitate reasonable accommodations and support successful return-to-work outcomes
- Ensure compliance with applicable federal and state regulations and compliance reporting including but not limited to ACA COBRA EEO ERISA HIPAA FLSA FMLA and GINA
- Conduct analytical studies across compensation areas including internal and external equity competitive pay practices and market trends to inform engagement and retention strategies
- Coach managers on setting clear performance expectations and accountability standards
- Support performance management cycles including goal setting mid-cycle reviews and year-end evaluations
- Provide guidance on performance documentation and corrective action planning
- Promote consistent performance standards and decision-making across teams
- Partner cross-functionally with Finance and other stakeholders to assess organizational impacts and ensure accurate data reconciliation and information flow
Qualifications:
- Bachelors degree required; professional certification such as S/PHR or SHRM-S/CP strongly preferred
- Minimum of five years of progressive experience in Human Resources or People Operations.
- Demonstrated ability to handle highly sensitive and confidential information with professionalism discretion and sound judgment
- Strong proficiency in Microsoft Office applications and hands-on experience working with Human Resources Information Systems (HRIS)
- Strong consulting and advisory skills
- Ability to influence
- Excellent judgement and discretion
- Analytical and problem solving-capability
- Strong communication and relationship-building skills
- Bilingual Spanish preferred but not required
Work Environment:
This position operates primarily in a professional office setting. The role routinely uses standard office equipment such as computers phones and photocopiers. It can be a fast-paced environment especially during open enrollment periods. High attention to detail strong communication skills and strong proficiency with HR Information Systems (HRIS).
Physical Requirements:
The role primarily requires sedentary office-based work involving extended periods (up to 8 hours) of sitting keyboarding and viewing computer monitors. Physical demands typically includelifting/carrying up to 25 pounds (occasionally up to 50 pounds for files/materials) bending stooping reaching and walking.
Benefits:
This position operates primarily in a professional office setting. The role routinely uses standard office equipment such as computers phones and photocopiers. It can be a fast-paced environment especially during open enrollment periods. High attention to detail strong communication skills and strong proficiency with HR Information Systems (HRIS).
Physical Requirements:
The role primarily requires sedentary office-based work involving extended periods (up to 8 hours) of sitting keyboarding and viewing computer monitors. Physical demands typically includelifting/carrying up to 25 pounds (occasionally up to 50 pounds for files/materials) bending stooping reaching and walking.
Benefits:
- 403(b) Retirement plan with employer matching
- Employee recognition at 5 years of service
- Monthly employee events
- Employee referral program
- On-site Library
- Discount on Public Event Tickets
- Discount in the Mount Vernon Shops
- Discount at the Mount Vernon Inn and Food Court Pavilion
- Free Parking
- Health Vision and Dental insurance
- Short Term Disability Long Term Disability and Life Insurance
- Paid leave for Sick Time Vacation and Holidays
- Flexible spending account for medical care
The Mount Vernon Ladies Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer we are committed to building and retaining a team that represents a variety of skills experiences and perspectives. All employment decisions are based on business needs job requirements performance and qualifications without regard to race religion or belief national or ethnic origin gender/sex (including pregnancy) age physical mental or sensory disability sexual orientation gender identity and/or expression marital or domestic partnership status veteran and military status family or parental status or any other status protected under federal state or local law. The Mount Vernon Ladies Association will not tolerate discrimination or harassment based on any of these characteristics.
Required Experience:
Manager
Key Skills
- Employee Relations
- Succession Planning
- Employee Evaluation
- Human Resources Management
- Lean
- Lean Management
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- Human Resources
- Manufacturing
About Company
George Washington’s Mount Vernon is the historic home of George and Martha Washington, located 13 miles south of Washington, DC. Guests can see the historic mansion, stately rooms, and outbuildings preserved to the year 1799, the last year of George Washington’s life. Owned and operat ... View more
