OSS Solution Engineer
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Job Location:
Alpharetta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job ID: 208738
Required Travel :No Travel
Managerial - No
Location: Alpharetta GA
Who are we
Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit
At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.
In one sentence
Design and implement resilient system architectures for cloud-native and hybrid environments ensuring alignment with business and technical requirements.
***Work Location Requirement***
***Position requires employee to work out of customer office in Alpharetta GA 3 days a week***
What will your job look like
You will:
Collaborate with product managers and stakeholders to define technical requirements and translate them into clear actionable user stories.
Participate in sprint planning backlog grooming and daily stand-ups to align infrastructure work with product goals. Provide technical input during feature planning to ensure infrastructure readiness and scalability.
Maintain comprehensive documentation of system configurations operational procedures and audit-related processes to support transparency and compliance.
Collaborate closely with software engineering teams (Development Testing) to enhance CI/CD pipelines and streamline deployment workflows across environments.
Work cross-functionally with product Architects security and operations teams to define system requirements and ensure infrastructure solutions meet business objectives.
Implement and enforce robust security practices including access controls vulnerability management and compliance with industry standards.
Disaster recovery planning and execution including backup strategies failover testing and incident response coordination.
Conduct system capacity planning and forecasting to support current and future business growth.
Provide Tier 2/3 support for complex system issues driving root cause analysis and implementing long-term corrective actions.
Evaluate recommend and integrate emerging technologies tools and frameworks to enhance system performance reliability and developer productivity.
Stay current with industry trends and emerging technologies to drive innovation.
All you need is...
Bachelors degree in Science/IT/Computing or equivalent and 7-8 years experience as a software engineer or a software support engineer.
Must have experience in Telco in the following areas; inventory workflow provisioning
Knowledge & Experience with Fiber
Practical experience with TMF
Extra points if have experience with AT&T
Need to have good background and hands on experience in creating user stories
Need to have excellent communication skills
Why you will love this job:
You will be challenged to design and develop new software applications.
You will have the opportunity to work in a growing organization with ever growing opportunities for personal growth.
You will have the opportunity to work in a growing organization with ever growing opportunities for personal growth.
We provide stellar benefits including but not limited to health dental unlimited vacation and parental leave!
#LI-JS1
Required Experience:
IC
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and medi ... View more
