Systems & Technology Integration Technician

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:

Reporting to the IT Helpdesk Manager the Systems & Technology Integration Technician provides onsite technical support for Shaw University is Title III-funded campus security and access control modernization project. This position supports the installation validation and stabilization of surveillance and access control systems across priority campus facilities. The Systems & Technology Integration Technician works closely with the Project Manager OIT Infrastructure team Campus Police Facilities and the vendor to ensure equipment is installed correctly operationally tested documented and transitioned into long-term support operations.

Essential Job Functions:

Provide onsite support during installation of campus surveillance and access control systems
Assist with camera placement verification and field validation during deployment
Support access control device installation and testing for high-risk door access points
Coordinate with vendor technicians during onsite work activities
Assist OIT Infrastructure staff with network readiness checks tied to camera and access control

connectivity

Support equipment staging inventory tracking and deployment coordination
Perform basic troubleshooting of surveillance devices access control readers door hardware interfaces and related cabling
Document installation details including device locations labeling configurations and final acceptance results
Support system acceptance testing and stabilization activities after deployment
Assist in developing user documentation quick reference guides and internal support materials
Support staff training sessions for system use and operational procedures
Assist Campus Police and key stakeholders during transition into operational monitoring workflows
Support performance monitoring issue tracking and project closeout reporting
Other duties as assigned

Supervisory Responsibilities

None

Minimum Job Qualifications

Education and/or Experience

Associate degree in Information Technology Media Technology Electronics Networking or related field
2 years of hands-on technical support experience in one or more of the following:
Security camera systems
Access control systems
Network device installation
Low-voltage systems support
Field technician or onsite IT support roles

Required Technical Knowledge

Basic understanding of IP-based surveillance systems
Basic understanding of access control systems (card readers door controllers mag locks strike locks)
Familiarity with structured cabling standards and troubleshooting
Working knowledge of Windows operating systems
Basic networking skills (IP addressing connectivity testing PoE basics)

Certificates Licenses or Registrations

None required

Preferred:

CompTIA Network
CompTIA A
Vendor-specific certifications related to access control or surveillance systems

Required Experience:

Job Summary:Reporting to the IT Helpdesk Manager the Systems & Technology Integration Technician provides onsite technical support for Shaw University is Title III-funded campus security and access control modernization project. This position supports the installation validation and stabilization of...