Implementation Consultant (mfd) SaaS WMS

Descartes Unites the People and Technology that Move the World

The need for efficient secure and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology powerful trade intelligence and the reach of our network Descartes helps get goods information transportation assets and people where theyre needed when theyre needed.

Were one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity better serve customers thrive competitively keep pace with evolving regulations and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX TSX:DSG) with headquarters in Waterloo Ontario Canada and offices and partners around the world. With record financial performance for more than 16 years we lead the industry in innovation investment. Every day logistics service providers manufacturers retailers distributors and other logistics-intensive businesses of all sizes rely on our scale stability and comprehensive solution footprint to move whats most important to them. Learn more at .

Were growing fast and invite you to join our amazing team.

Do you have 25 years of experience in IT or SaaS project environments and want to take full ownership of implementation projects

Join us and lead end-to-end software implementations for our e-commerce Warehouse Management System (WMS) pixi.

pixi is a leading e-commerce WMS that enables fast-growing online retailers direct-to-consumer brands and fulfilment service providers worldwide to deliver exceptional shopping experiences. pixi is part of Descartes Systems Group (Nasdaq: DSGX TSX: DSG) one of the worlds leading providers of SaaS supply chain and logistics solutions.

Your Role:

As an Implementation Consultant you take responsibility for customer projects from kick-off to go-live.

You work at the interface of customers technical teams and integration partners ensuring projects are delivered on time within scope and at high quality.

This role combines:

• IT project management
• Technical consulting
• System integration coordination
• Structured problem-solving

Your Responsibilities:

Project Ownership

• Lead end-to-end implementation projects for our WMS platform
• Define scope timelines and milestones with customers
• Coordinate internal technical teams and external partners
• Drive successful go-lives

Technical Consulting & Integration

• Support integration of ERP systems interfaces and custom solutions
• Analyse technical requirements and translate them into implementation plans
• Reproduce and analyse system issues in a structured way
• Contribute to testing and quality assurance

Customer Collaboration

• Act as the primary contact during the implementation phase
• Manage stakeholder expectations professionally
• Provide structured updates and maintain clear documentation

Continuous Improvement

• Identify optimisation potential in processes and implementations
• Contribute to internal projects and cross-departmental initiatives
• Help shape scalable implementation standards

Your Profile:

• 25 years of experience in IT projects SaaS implementation consulting or technical project coordination
• Experience managing stakeholders in structured project environments
• Strong analytical and problem-solving skills
• Structured and independent working style
• Fluent English and German
• Confident communicator in customer-facing situations

Nice to have:

• WMS ERP or supply chain software experience
• SQL JavaScript or scripting knowledge
• Experience with API integrations

Aptitudes We Value (Descartes 52 Model)

• Smarts You solve complex problems effectively
• Curiosity You continuously learn and improve
• Coachability You welcome feedback and grow from it
• Work Ethic You deliver on commitments
• Track Record You have successfully led projects before
• Responsibility You take ownership of outcomes
• Honesty You build trust through transparency

What You Can Expect

• Responsibility for impactful SaaS projects
• Direct collaboration with growing e-commerce brands
• High degree of autonomy and ownership
• Flexible working within Germany
• Professional onboarding and learning opportunities

Join Us

As we scale were looking for new doers collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. Were entrepreneurial hardworking geeky-in-a-good way problem solvers. Guided by our values we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership to be heard and to carve a path for your individual accomplishments to help drive our success. At Descartes everyone has a voice and the best idea wins regardless of who makes it. We offer competitive compensation great benefits remote and flexible work hours and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: a team thats committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for and Descartes sounds like the team and the mission you want to be part of apply now. We cant promise it will be a fit but we do promise to consider your experience.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking summarization and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings transcripts and notes are used for recruitment including improvement of our process and record-keeping purposes. Should you have any questions or concerns about our process please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected status or any other characteristic protected by federal provincial or local law. For more information about our commitment to equal employment opportunity please review our Code of Business Conduct and Ethics at