Operational Support Finland
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Job Location:
Sundbyberg - Sweden
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Period: 1st of May 2026 to 30th of April 2027
Join us in building Cheffelos Finland expansion an operational role in logistics and customer service as our new Operational Support Finland
Why join the Cheffelo journey
Cheffelo is a leading and profitable Scandinavian meal kit provider that helps people eat well without the hassle of planning and shopping. Since 2006 Cheffelo has made it easier to enjoy varied nutritious homecooked meals by delivering personalized meal kits with minimal food waste. With nearly 400 highly engaged employees the company operates its own production facilities integrating customerspecific packing processes and proprietary technology infrastructure to streamline operations and enable outstanding customer experiences. The company operates under the brands Linas in Sweden and Godtlevert in Norway and RetNemt in 2025 Cheffelo generated SEK 1.2 billion in revenue and delivered approximately 17 million meals. Cheffelo is listed on Nasdaq First North Premier Growth Market (ticker: CHEF).
In this temporary project role you will be a key player in our Finland launch at the centre of how we deliver follow up and continuously improve the customer experience from warehouse to doorstep in the Finnish market.
What you get with us
You step into a visible operational role in an innovative forwardlooking and inclusive company that in 2025 was named Etailer of the Year at Dagligvarugalan. We offer a flat organisation with a high level of trust and great opportunities for both professional and personal development. You get flexibility in your workday a strong professional and social environment and the chance to be truly central in the launch on a new market.
Your role at Cheffelo
In this role you have the operational responsibility for ensuring that customers in Finland receive highquality deliveries every single week. You closely follow up the last mile: handling logistics inquiries and deviations securing quick resolution and using insights from KPIs delivery quality and customer feedback to improve the flow. You manage the dialogue with external carriers follow up on KPIs and performance and ensure correct transfer of delivery data between our systems and the lastmile parallel you run and improve the daytoday operational routines for the Finnish market from planning through followup and spend 12 days per week in operational customer service to resolve cases and feed learnings back into operations. The role is new in the organisation and formally part of the Operation support team but you work independently across Operations Production Customer Service Tech Growth Customer Relations and Product Management to support the Finland launch and secure a seamless customer journey.
Who are you
Excellent communication skills: fluent/native Finnish and strong written and spoken English and Swedish.
Education in supply chain/logistics or equivalent relevant experience and a genuine interest in logistics and operational processes.
An analytical and structured way of working; you enjoy working with KPIs deviations and process improvement while being detailoriented and qualitydriven.
High flexibility and agility; you are comfortable with change and ambiguity and able to handle several parallel tasks without losing overview.
Strong team spirit and selfdrive you take ownership follow tasks through to completion thrive with operational responsibility and are confident using IT systems and new tools.
Ready to help build Cheffelo in Finland
If you have any questions about the role or are ready to apply feel free to contact us at:
Please note: We do not accept applications by email. Submit your application via the link in the ad.
We welcome applicants from all backgrounds regardless of age gender religion nationality or ethnicity.
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Vår vision är att förenkla vardagen, genom att erbjuda en prenumererad hemleverans av inspirerande och välbalanserade måltider som är enkla att tillaga.
