Contract Support Team Leader
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
LOCATION: Hounslow
HOURS: 40 per week
SHIFT PATTERN: Monday to Friday
SALARY: Competitive
If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!
ROLE OVERVIEW AND PURPOSE
The successful candidate will play a pivotal role in managingthe contract support team on the London Fire Brigade includescovering staff sickness conducting WIP reviews with contract support staff Handling ofcost referrals for works exceeding the comprehensive thresholdmanaging work order billingraise purchase orders and overseeing alladministrationtasks.
The candidate must demonstrate the ability to manage their workload effectively resolve day-to-day financial and operational challenges and ensure that quotes are completed within the required Key Performance Indicator (KPI) timeframes.
Additional responsibilities include preparing and presenting contract data for client meetings taking minutes during these meetings and collaborating withIn-house teamsandExternal role requires fostering strong customer relationships particularly with the London Fire Brigade team and providing support as directed by the line manager.
KEY RESPONSIBILITIES
- Line management of Contract Support staff.
- Manage WorksinProgress (WIP) efficiently and coordinate with the ABM Finance team.
- Conduct clientWIP meetings.
- Prepare cost referrals for billing and invoicing completed work orders.
- Issue purchase orders to subcontractors for remedial and reactive work orders as well as quotations.
- Assign and coordinate subcontractor attendance ensuring confirmation of site visits.
- Compile data and prepare presentation materials for monthly client meetings.
REQUIRED SKILLS AND EXPERIENCE
- Leadership skills.
- Advanced IT skills including MS Office Suite (Excel PowerPoint) Experience in CAFM systems.
- Excellent communication skills with a client-facing approach.
Benefits
Were proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work our innovative employee app where you can find:
- Perks: discounts gift cards cashback and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABMs benefits visit our
About ABM:
ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.
For more information visit.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Key Skills
- Active Directory
- Information Technology
- End user
- Deskstops
- OS
- Windows
- Access Pionts
- Asset Management
- SCCM
- VPN
- Troubleshoot
- Computer information system
- hardware
- Technical Support
About Company
Since 1987, We have been providing award winning facility service solutions the UK. We serve 1,500+ locations across the UK including 65 Shopping Centers, 400+ Commercial locations and 20+ Airports. We employ more than 3,500 skilled and motivated people and we greatly respect each one ... View more
