JFMA Access Specialist APC

Job Details

Patient Access and Collaborative Advanced Practice Clinician at Jefferson Family Medicine Associates
Department of Family & Community Medicine Sidney Kimmel Medical College at Thomas Jefferson University
The Department of Family & Community Medicine at Thomas Jefferson University is seeking a Certified Registered Nurse Practitioner (CRNP) Physician Assistant-Certified (PA-C) or equivalent with primary care experience for a full-time hybrid position that combines team-based care in-basket medical decision-making and same-day clinical care delivery. This innovative role is central to Jefferson Family Medicine Associates (JFMA) mission to improve access and advance high-quality team-based care.
About the Practice
JFMA is the academic flagship site of Jeffersons nationally recognized Department of Family & Community Medicine serving over 30000 diverse patients. Our team is deeply committed to health equity interprofessional collaboration and continuous innovation in care delivery.
About the Role
The Hybrid Clinical and Inboxology APC will:
Provide EPIC in-basket support to JFMA clinicians based on a single care team including collaborative medical decision-making tasks and resolving patient clinical concerns.
Deliver face-to-face primary care for scheduled follow-up same-day sick/problem-focused visits both in-person and via telehealth.
Collaborate closely with attending physicians RNs MAs and schedulers to ensure high-quality and timely patient care.
Exercise autonomous clinical judgment with clear thorough and timely documentation.
Contribute to ongoing improvement of triage protocols and team-based workflows.
Participate in structured evaluation as part of a department-wide innovation pilot focused on workload optimization access and sustainability.
Have a minimum 2 years of primary care experience with strong clinical acumen in chronic disease management and common acute outpatient conditions.
Have some familiarity with Epic EMR; ability to manage time effectively across clinical and administrative responsibilities.

Job Description

Work Structure

Full-time role (40 hours with 50% of time devoted to face-to-face or telehealth care). Structured weekly schedule includes protected time for in-basket coverage availability for urgent care visits and administrative work. Participation in clinician/faculty development team meetings and pilot evaluation activities is expected.

Why This Role

This position offers a unique opportunity to be at the forefront of transforming primary care delivery in an academic setting. You will play a critical role in supporting JFMAs patients and care teams while helping to shape scalable models for inbox management and just-in-time care.

Core APC Job Requirements:

Assessment & Management

• Performs complete history & physicals and documents in the medical record.
• Orders and collects data using appropriate assessment techniques relevant supporting diagnostic information and diagnostic procedures where indicated.
• The APP may serve as the first responder for both nursing and house staff in the event of patient status changes orders and in situations requiring procedural and resuscitative interventions.
• Assesses for risks associated with the care of the acute and complex chronically ill patient including medication side effects immobility impaired nutrition fluid and electrolyte imbalance immunocompetence invasive interventions and diagnostic procedures.

Diagnosis

• Collaborates with interdisciplinary health care team in making diagnoses of acute and complex chronic conditions.
• Manages diagnostic tests through ordering interpretation performance and supervision.
• Formulates differential diagnoses by priority.
• Diagnoses complications and orders appropriate interventions

Formulating a Plan of Care

• Identifies expected outcomes from diagnosis and formulates and documents a plan of care to address complex acute and chronic health care needs.
• Utilizes evidenced based practice guidelines and protocols in an individualized dynamic plan of care that can be applied across the continuum.
• Implements and modifies plan of care.
• Prescribes diagnostic strategies and therapeutic interventions.
• May perform advanced procedures consistent with privileges and competency validation.

Documentation

• Documents/dictates key components of patients progress via daily progress note transfer and discharge summary and or clinic note where applicable. (h&p daily progress notes plan of care problem lists procedure notes acute event note discharge summaries in medical record per specific patient unit or service death summary)
• Documentation is timely meets acute care compliance standards and captures patient acuity.
• Communication and Collaboration
• Maintains ongoing communication and collaboration with interdisciplinary health care team.
• Facilitates and communicates with patient family and staff to promote continuity of care across the inpatient and outpatient continuum of care.
• Professional Practice
• Demonstrates Professional Practice behaviors including: preceptor/mentoring education and instruction of graduate students.
• Seeks opportunities for active engagement in research and the analysis of evidenced based practice.
• Actively participates in Advance Practice Grand Rounds and specialty specific meetings.
• Maintains CEUs and membership in a professional organization.

Qualifications

• Masters Degree
• National Board Certification as a Primary/Family Care Nurse Practitioner or Physician Assistant
• BLS certification

Jefferson values diversity and encourages applications from individuals underrepresented in medicine including women persons of color LGBTQ individuals veterans and individuals with disabilities.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street Philadelphia Pennsylvania United States of America

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

At Jefferson we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay health and retirement benefits life and disability insurance paid time off educational benefits financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.