Repair Superintendent

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Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers. The Repair Superintendent will be responsible for the repair business including field operations customer satisfaction and overall general business management.

Essential Responsibilities

• Lead the performance of field operations for all elevator repair and upgrades
• Lead and direct the field operations for a large volume of non-contract repair and elevator modernization
• Manage sold open order projects and exceed margin objectives
• Generate field leads and assist our service sales representatives in selling open order
• Meet project deadlines and all financial performance targets including profit and working capital
• Conduct field education training ensuring that we create and maintain a safe working environment
• Perform field safety audits jobsite inspections and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Develop and maintain professional and productive relationships with co-workers field employees clients and others in contact with the job.
• Forecast and schedule labor resources ensuring successful project completion maintaining customer quality assurance and improving efficiencies.
• Accurately analyze situations and assist in developing contingencies for estimates

Education / Certifications

• Bachelors degree required or High school diploma (or equivalent) plus industry experience

Basic Qualifications

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills and goal-orientated with strong time management and organizational skills

Preferred Qualifications

• 5 years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred

Otis is the worlds largest elevator and escalator manufacturing installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2 elevator system energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69000 employees including engineers digital technology experts sales and functional specialists as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving high-performance company. Together the people of Otis are creating new ideas and opportunities by collaborating across time zones geographies and cultures to better serve our customers. So just imagine where you can take your career!

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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