Head, Agency Digital Transformation
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
Job Summary:The Head of Agency Digital Transformation is responsible for driving the strategic vision implementation and optimization of digital solutions across the agency distribution.
This role ensures that technology initiatives align with business objectives enhance operational efficiency and deliver exceptional digital experiences for both internal teams and agency.
Primary Roles & Responsibilities:
- Overseeing the agencys digital transformation initiatives focusing on technology adoption and innovation.
- Define and execute the agencys digital transformation roadmap ensuring alignment with agency goals and objectives.
- Lead the design development and deployment of digital platforms tools and applications that support agency operations sales and customer engagement.
- Lead the implementation of AI-powered business solutions and automation initiatives.
- Identify emerging technologies and best practices to enhance service delivery streamline workflows and improve user experience.
- Working with various teams to ensure successful integration of digital tools and processes.
- Leading teams through change initiatives ensuring alignment with business strategies and measuring success.
- Plan manage and deliver agency projects from initiation to completion.
- Establish KPIs track progress and report on the digital transformation initiatives.
- Ensure all digital solutions meet security privacy and regulatory requirements.
Job Specifications:
a. Qualifications:
- Bachelors or Masters degree in Information Technology Business Administration or related field.
b. Experience:
- 10 years of experience in digital strategy or transformation roles preferably in an agency or sales-driven environment.
c. Knowledge & Skills:
- Proven track record of delivering large-scale digital projects.
- Strong leadership communication and stakeholder management skills.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Key Skills
- Sales Experience
- B2B Sales
- Marketing
- Financial Services
- Customer Services
- Management Experience
- Redmine
- Agency Management
- Home Care
- Outside Sales
- Sales Management
- Recruiting
About Company
พรูเด็นเชียล ประกันชีวิต (ประเทศไทย) มุ่งมั่นที่จะช่วยให้คุณก้าวหน้าในชีวิต โดยเราให้ความใส่ใจอย่างเต็มที่เพื่อการบริการที่เป็นเลิศแก่คุณ ค้นหาวิธีที่เราจะสามารถช่วยเหลือคุณได้ที่นี่ ... View more
