Hotel Sales Manager

Cripple Creek, CO - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Key Responsibilities

Proactively solicit and secure group meeting and event business across assigned market segments
Respond to RFPs and develop compelling proposals aligned with resort capabilities
Conduct site inspections client presentations and contract negotiations
Build and maintain a healthy sales pipeline and accurate forecasts
Collaborate with Revenue Management Catering & Events Marketing and Operations teams
Represent the resort at industry events trade shows and client functions
Maintain detailed account and activity records in the CRM system
Deliver an elevated guest experience through warm engaging interactions with clients guests and group members.
Maintain courteous empathetic communication to build lasting relationships

Safety Compliance & Operational Integrity

Maintain a clean and safe work environment ensuring compliance with all health and safety protocols.
Uphold industry best practices following the Colorado Limited Gaming Act Internal Control Minimum Procedures and state/federal regulations.
Attend weekly BEO meetings and operations stand-ups to stay aligned on event execution.
Perform all duties with professionalism timeliness and alignment with Chamonix Hotel Casinos service standards
Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.

QUALIFICATION REQUIREMENTS:

Qualifications

25 years of hotel or resort sales experience preferably full-service or luxury
Demonstrated success selling group rooms and/or catering & events
Experience with Corporate Association Government and SMERF segments preferred
Experience with Agilysys Sales & Catering and Stay is a plus; proficiency with other hotel CRMs (Delphi Salesforce etc.) is acceptable
Strong understanding of hotel sales processes and revenue optimization
Excellent communication presentation and negotiation skills
Proficient in Google applications including Docs Sheets and Slides.
Strong team player with a high level of dedication and professionalism.
Exceptional communication skills in English both verbal and written.
Ability to meet strict deadlines and thrive in a high-pressure environment.
Strong organizational skills with proven experience in problem-solving and workload prioritization.

EDUCATION AND/OR EXPERIENCE:

- High school diploma or equivalent in education and experience.
- 1 to 3 years of recent and related office experience preferred.
- Gaming experience and/or Colorado Group Sales experience is a plus.

CERTIFICATES LICENSES REGISTRATIONS:

Must have a valid and current State of Colorado Gaming License.
Must have a valid Colorado Drivers License with a clean driving record

OTHER SKILLS/ABILITIES: Possess the ability to perform basic mathematical computations work a 10-key calculator by touch and demonstrate basic computer skills data entry and filing paperwork both online and in paper copies. Well-organized and responsible with an aptitude for problem-solving.

PHYSICAL DEMANDS: Essential duties involve sitting while completing paperwork or using a computer and kneeling and squatting. Essential duties require lifting up to 30 pounds to stack store or move general office supplies equipment and storage boxes. Essential duties involve a standard workweek with additional hours as needed.

COMPENSATION AND BENEFITS:
Compensation starts at $65000 based on experience & commission.

Full House Resorts provides a robust benefits package for all employees and eligible family members including:

Health & Wellness: Medical (full-time only) HSA FSA Dental and Vision coverage.

For the employees Full House Resorts provides:

Financial Security: Life insurance disability coverage and supplemental benefits.
Retirement Savings: 401(k) plan with company matching after one (1) year of service.
Paid Time Off: Generous PTO program.
Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
Wellness Perks: Complimentary local gym membership.
Professional Growth: Tuition reimbursement and career development opportunities.
Exclusive Discounts: Employee savings on hotel and resort services.

Required Experience:

Manager

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:Key ResponsibilitiesProactively solicit and secure group meeting and event business across assigned market segmentsRespond to RFPs and develop compelling proposals aligned with resort capabilitiesConduct site inspections client presentations and contract neg...