Service Contracts Specialist DACH
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Service ContractsSpecialist- DACH
Location: Berlin Germany
Passionately organized Have a keen eye for detail Fantastic communicator
If this sounds like you then we may just have the career opportunity for you!
We are looking for Service ContractsSpecialistto join our Service Enablement team in Germany.
Key Responsibilities
- Preparation and delivery of new and renewal service contract offerings
- Provide support to internal and external customers via phone and email
- Analyze reports and proactively update customers
- Use CRM to maintain records of all customer renewals contracts conversations and forecasts and effectively manage the process from renewal assignment to closure
- Manage customer requests for contract amendments merges cancellations and transfers; escalate to team leader as appropriate
- Build and maintain good working relationships with clients and regularly proactively communicate to ensure issues are captured and resolved
- Build and maintain good relationships with internal teams and stakeholders. Collaborate across regions to constantly improve how we service and support our clients
Knowledge Skills & Experience
- Knowledge of Contracts Management Process
- Knowledge of Microsoft office tools Excel
- Excellent time management and personal organization skills
- Excellent customer service and communication skills
- Team player with good Interpersonal and relationship building skills
- Self-driven and good decision-making skills
- Fluent German with good level of English
So why join Hologic
We offer a competitive salary and annual bonus scheme one of our talent partners can discuss this in more detail with you.
If you think you have the right skills and experience and want to join our team apply today. We cant wait to hear from you!
#LI-KP1
#associate
Required Experience:
IC
About Company
Hologic is a global champion of women’s health. We integrate The Science of Sure into everything we do to help improve and save lives through early detection and proactive treatment.
