Fusion SaaS ERP Functional Consultant

Position is for a Functional/Techno-Functional Professional preferably with some implementation background in Oracle Cloud Financial Application.
Responsibilities include but are not limited to providing excellence in customer service support diagnosis replication resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on functional and technical level and to ultimately bring the value for customer investment.

Education & Experience:
BE BTech MCA CA or equivalent preferred. Other qualifications with adequate experience may be considered.
6+ years relevant working experience

##Functional/Technical Knowledge & Skills:
Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:
We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge.
We expect candidate to have:
1. Strong business processes knowledge and concepts.
2. Candidate must have hands on experience minimum in any of the below 5 ERP modules.
GL AP AR FA IBY PA CST ZX PSA PPM and RM
3. Candidate must have work experience in AI Agent Studio. Also candidate must have automated 3 business use cases.
4. Ability to relate the product functionality to business processes and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.
5. Technically Strong with Expert Skills in AI Agent Studio SQL PLSQL OTBI/ BIP/FRS reports FBDI ADFDI BPM workflows ADF Faces BI Extract for FTP Payment Integration Personalization Redwood and VBCS.
6. Strong problem solving skills.
7. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response and mobilize the organizational resources while setting realistic expectations to customers.
8. Strong operations management and innovation orientation so you can continually improve the processes methods tools and utilities.
9. Good team player so you leverage each others strengths. We will be engaged in collaboration with peers within/across the teams often.
10. Strong learning orientation so you keep abreast of the emerging business models/processes applications product solutions product features technology features and use this learning to deliver value to customers on a daily basis.
11. High flexibility so you remain agile in a fast changing business and organizational environment.
12. Create and maintain appropriate documentation for architecture design technical implementation support and test activities.

# Personal Attributes:
1. Self-driven and result oriented
2. Strong problem solving/analytical skills
3. Strong customer support and relation skills
4. Effective communication (verbal and written)
5. Focus on relationships (internal and external)
6. Strong willingness to learn new things and share them with others
7. Influencing/negotiating
8. Teammate
9. Customer focused
10. Confident and decisive
11. Values Expertise (maintaining professional expertise in own discipline)
12. Enthusiasm
13. Flexibility
14. Organizational skills
15. Values and enjoys coaching/knowledge transfer ability
16. Values and enjoys teaching technical courses

Note:
Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.

Career Level - IC3