Hearing Wellness Advisor- Glasgow area

Glasgow - UK

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

If you enjoy working directly with customers supporting clinical care and being part of a service that genuinely changes lives this part-time Hearing Wellness Advisor role offers a rewarding entry point into a long-term audiology career.

Youll play a key role in supporting customers throughout their hearing journey while building the experience skills and qualifications needed to progress into clinical audiology- backed by the scale stability and investment of Boots Hearingcare.

This is a hands-on customer-facing role with real responsibility structured development and a clear future pathway.

The clinic environment

Youll work within a modern clinic supporting both customers and Audiologists in delivering outstanding hearing care.

The environment includes:

Access to the latest hearing technology and hearing aid solutions
Structured diaries and appointment-based services
Strong clinical and operational support
Clear processes and high standards of care

The role

As a Part-Time Hearing Wellness Advisor youll:

Be the first point of contact for customers providing a warm and professional welcome
Carry out hearing screenings and pre-clinic checks
Support hearing aid maintenance aftercare and troubleshooting
Assist Audiologists with clinic flow and customer preparation
Confidently discuss hearing health ear care products and next steps with customers
Manage administration appointments and customer records accurately
Play an active role in delivering a high-quality customer-centric service

This role is based within the Central Belt (Glasgow area) supporting clinics across Ayr East Kilbride Newton Mearns Greenock and Glasgow city centre.

Youll be trusted with responsibility and supported to grow your capability over time.

Training & career progression

From day one youll receive structured training to build confidence and clinical understanding including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months with all accommodation and expenses covered and is supported by hands-on experience in store.

Career pathway

This role offers a clear progression route: Hearing Wellness Advisor QHAD Audiologist

With strong performance you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme leading to a qualified Hearing Aid Audiologist role.

Entry requirements:

GCSEs (or equivalent) Grade C / 5 or above in Maths English and Science
Strong performance and customer focus
Ability to balance academic study with clinical practice

Whats in it for you

Salary: 24380 per annum
Monthly bonus scheme
Boots Discount Card
Free hearing aids (if required as an employee)
Free flu vaccination (discounted for family members)
Pension scheme (including salary sacrifice)
Life assurance
Flexible Benefits Box tailor your package
Telus wellbeing support confidential support inside and outside work
25 days annual leave increasing to 30 with service plus bank holidays
Long service awards recognising your contribution

What were looking for

A strong customer-service background (healthcare or retail ideal)
Confidence working with customers in a consultative environment
Excellent communication and organisational skills
Strong attention to detail and administration skills
A genuine interest in hearing health and progression into audiology
GCSEs (or equivalent) in Maths English and Science to support future QHAD entry

We care. We drive innovation. We strive for excellence. We build the best team.

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Required Experience:

Unclear Seniority