Compliance, Consumer Compliance, Vice President, Dallas

Your Impact

Are you passionate about digital consumer bankingWere looking for an Vice President to join our consumer banking compliance team. You will be part of a dynamic and fast-growing consumer business helping to ensure flawless execution of strategies and programs consistent with consumer compliance requirements. You will specifically help oversee end to end processes associated with consumer disputes and credit addition you will support change initiatives associated with the consumer banking portfolio with opportunities to grow along with the business.

Our Impact

Our consumer banking compliance team partners with all functional areas of thecredit card deposit and lending business to advise on business strategy develop compliant processes within the business implement compliance processes systems and digital tools for identifying measuring and mitigating risk and report on the status of such risk. You will be involved in building and managing this rapidly growing business for the Firm focused on consumer disputes and credit reporting.

How will you fulfill your Potential

• Participate on cross-functional teams on managing and mitigating risk associated with consumer disputes (credit card billing error disputes deposit disputes credit reporting disputes) and credit reporting
• Participate on cross-functional team to identify and maintain requirements in connection with risk mitigation strategies related to the handling of consumer disputes and credit reporting
• Support consumer disputes and credit reporting change initiatives to ensure compliance risks are identified and properly mitigated
• Partner with business to ensure testing associated with technology and procedural change management properly considers and mitigates compliance risks
• Identify compliance risks associated with business processes and practices including through review of customer complaints
• Drive control and monitoring activities in the business to ensure timely detection of compliance issues and risks
• Provide challenge to the design implementation and management of corrective actions
• Assess impact of external enforcement actions and proposed laws and regulations impacting your areas of focus
• Leverage technology to facilitate monitoring and reporting of compliance risk
• Provide guidance and training on applicable compliance requirements associated with consumer disputes and credit reporting
• Develop and maintain policies designed to achieve compliance with applicable laws regulations and industry best practices
• Participate in horizontal assessments of process risks and controls for all consumer disputes and credit reporting to drive and establish a common compliance control environment

Basic Qualifications

• Minimum 3 - 5 years of compliance operations or legal experience in financial services
• Bachelors degree or equivalent military experience
• Subject Matter Expertise and practical experience in mitigating risk associated with the handling of consumer disputes (credit card billing error disputes deposit disputes credit reporting disputes) and credit reporting
• Knowledge of applicable federal and state consumer lending laws and regulations as well as industry association standards including among others Truth in Lending Act (Reg Z)Fair Credit Reporting Act (FCRA/Regulation V) Electronic Funds Transfer Act (EFTA) and Unfair Deceptive or Abusive Acts and Practices (UDAAP)
• Must be self-directed organized positive driven detail-oriented and effective in a fast-paced changing environment

Preferred Qualifications

• Risk management experience in Compliance Legal Audit or related field
• Operational knowledge of consumer banking industry and products preferably in credit cards
• Strong understanding of digital and retail focused businesses
• Strong relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas like Internal Audit Legal Technology and Risk