Business Analyst-Payment Solutions

• Requirements & Process Analysis for Payments
• Support discovery sessions with Payments Finance Provider Networks and Enterprise Applications stakeholders to understand current payment workflows pain points and scalability gaps across 24 payment types.
• Document asis and tobe processes for Practice Payments including funding calculation approval payment file generation and posting to financial systems.
• Support translating business objectives into clear functional requirements user stories and acceptance criteria for the Payments technical team (system admins engineers integration specialists).
Data Mapping Integrations & Automations (25%)
• Support in the definition creation and maintenance of detailed data mapping between QuickCap CCF/payments data automations NetSuite banking files and reporting environments.
• Partner with Enterprise Applications Data & Analytics Enterprise Integrations and vendors to specify requirements for APIs file exchanges and other integrations that support automated payment runs and reconciliations.
• Identify and document data quality rules validation checks and exception handling needed to support reliable scalable automations for Practice Payments.
Delivery Support: User Stories Backlog and Testing
• Create and refine epics/stories in JIRA with complete descriptions business justification and clear acceptance criteria; ensure requests are ready for development teams.
• Collaborate with technical leads and system administrators to clarify requirements and support estimation and sprint planning.
• Coordinate and/or execute UAT test case design test data setup and user signoff to ensure builds meet business and compliance needs before golive.
Controls Reconciliation & Reporting Requirements
• Partner with Finance Payments Operations Provider Networks and Accounting to define requirements for reconciliation financial controls and auditability across the payment lifecycle (from calculation through settlement and posting).
• Capture requirements for standard and adhoc reporting (e.g. payment runs exceptions aging breakage and correction workflows).
• Ensure that designs support appropriate control points logs and data retention to satisfy internal and external audit expectations.
Stakeholder Communication & Change Management (10%)
• Develop clear documentation (process flows data diagrams SOP inputs) to support training and change management for new payment capabilities.
• Communicate status risks and tradeoffs to stakeholders; help drive issue resolution and decisionmaking for payment-related scope.
• Contribute to the broader Payments Excellence and Enterprise Applications governance frameworks (e.g. intake prioritization release readiness).

Minimum Qualifications

• Bachelors degree in Business Finance Information Systems Analytics or a related field or equivalent practical experience.
• 2 years of experience in a Business Analyst Payments Analyst Financial Systems Analyst or similar role supporting technology or operations projects.
• Experience working with financial systems or payments platforms (e.g. QuickCap NetSuite bank payment/reconciliation tools or similar).

Preferred KSAs

• Technical & Analytical Skills
• Demonstrated experience creating process maps requirements documents and user stories with clear acceptance criteria
• Solid data skills: proficient with structured data analysis using spreadsheets and basic SQL/BI tools experience performing reconciliations and ability to define data validation rules
• Proven experience collaborating with technical teams (system administrators engineers data analysts) on integrations automations and system enhancements
Business & Delivery Skills
• 2 years of experience supporting cross-functional projects preferably in payments revenue cycle financial operations or similar business-critical functions
• Strong analytical and problem-solving skills; demonstrated ability to break down complex ambiguous problems into structured analysis and actionable recommendations
• Excellent written and verbal communication skills with proven ability to effectively communicate technical concepts to non-technical stakeholders and business requirements to technical teams
Domain & Systems
• Experience with QuickCap NetSuite or other healthcare payments / claims / ERP platforms.
• Familiarity with healthcare provider payment models (e.g. incentives shared savings capitation feeforservice with adjustments).
• Exposure to banking/ACH processes payment files and reconciliation workflows.
Methods & Tooling
• Experience working in Agile or hybrid delivery environments with JIRA (or similar) for backlog management and status tracking.
• Comfort with basic data querying / analysis (e.g. Excel Google Sheets BI tools) to validate requirements and support troubleshooting.
Soft Skills
• Ability to influence without authority and drive alignment across Payments Finance Provider Networks Product and Technology teams.
• Strong organization and timemanagement skills; able to juggle multiple initiatives and stakeholders in a fastpaced environment.
• High attention to detail and commitment to data accuracy and controloriented design.

Physical Requirements

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.