Bell Person- Circus Circus

Responsible for providing prompt friendly and courteous service to our guests.

• Greet direct and assist all guests

• Inform guests of approximate time frame for bell service

• Offer each guest a room orientation luggage placement (rack/closet) and ice service

• Offer concierge services and promote laundry health spa and other services

• Ask guests how their stay was

• Offer transportation assistance

• Frequent writing of luggage tickets

• Deliver retrieve and store luggage for our guests

• Load and unload luggage from vehicles

• Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups

• Answer a high volume of phone calls in a polite and professional manner

• Direct contact with guests requires patience and good communication

• Drive V.I.P. guests in our limousines and other company vehicles

• Deliver and retrieve boxes packages and envelopes to and from our business center for our guests

• Exemplify our core values family style service our mission and vision

• Exemplify our DEI (diversity equity inclusion) culture

• Perform other job-related duties as assigned

• Ability to maintain confidentiality of sensitive information
• Ability to understand and comply with all Company and departmental rules and regulations policies and procedures
• Skill in establishing and maintaining effective working relationships with co-workers
• Ability to read write and communicate verbally in English
• 5 years of safe driving experience in vehicle
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time

• Normal sense of smell touch sound and vision range

• Requires seldom sitting kneeling lifting/carrying of 51-100 lbs.

• Occasional bending and reaching from floor to 6 ft. crouching lifting/carrying of 25-50 lbs. copying and writing of numbers

• Eye/hand coordination and manual dexterity as well as the ability to distinguish letters symbols and currency

• Work area is subject to variable temperatures

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.