Manager On Duty
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Job Location:
Clarkston, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
Our mission at Goldfish is simple - teach children to be safer in and around the water
while making their experience Golden.
Were looking for candidates who have entry to mid-level experience in sales customer
service or business management and team leadership that are looking to grow.
Goldfish Swim School Managers are responsible for ensuring the success of our swim
lessons by training managing and motivating a successful team using sales
experience to reach new membership and retention goals coordinating and reviewing
class schedules and ensuring you have a school thats set up for success at every
lesson. Youll be a trusted go-to resource for children and families through their first
days at Goldfish helping to create a WOW-worthy experience.
Your success in this role will be measured by your ability to:
Provide a positive staff culture from day 1 and offering open honest
communication in a positive and nurturing environment
Build a team who provides the same quality work as you and doing quality work
yourself by cross-training in multiple roles working scheduled lessons as an
Instructor or Desk Supervisor and representing Goldfish Swim Schools core
values
Do the right things making the right decisions and treating people with integrity
compassion and trust
Build and maintain strong relationships with members to ensure member
satisfaction and retention
Create a workplace that provides fundamental job and life skills for those looking
to expand their careers
Understand and lead the daily operations to ensure the school is running
according to Goldfish Swim Schools standard operating procedures working
with the General Manager and Assistant General Manager
Work with your team to develop and execute sales plans to achieve quarterly and
annual membership and enrollment goals and any subsequent goals intended to
measure success
Gain high level competency in the Goldfish Swim School curriculum and
onboard train and provide continuing feedback to your team of swim instructors
lifeguards and deck supervisors
Schedule and lead training workshops and meetings to provide continuing
education and reinforcement of best practices for your team of swim instructors
lifeguards and deck supervisors
Everyone in our building is lifeguard CPR & AED certified as part of training
All management team members will obtain their Certified Pool Operator (CPO)
certification
You may be required to receive your Lifeguard Instructor (LGI) Certification
through J Ellis & Associates and teach scheduled lifeguarding courses to certify
new Goldfish Swim School employees
You will oversee our front desk/sales representatives in their usage of CRM
software such as Salesforce to contact online inquiries and boost membership
retention
You will direct and oversee the implementation of the Emergency Action Plan and
all safety procedures for the school
We require schedule availability that includes some weekday evenings (until
8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek.
At Goldfish Swim School - Clarkston our core values are at the heart of everything we
do and are behind every decision we make both in water and in life. That includes the
commitment to treating all people with integrity compassion and trust. Were dedicated
to building a team who is diverse in background identity perspective culture and
experience. As a proud equal opportunity employer we value the qualities and
characteristics that make you who you are. If you think you can see yourself as part of
the GOLDEN Experience we encourage you to continue and apply!
This job can pave the way for your future. Our team is filled with both backgrounds and
futures in: Child Care Elementary Education Babysitter Coach Stay at Home Mom
Camp Counselor Fitness Instructor Teachers Aide Special Needs Fitness Lifeguard
Swimming YMCA Teacher Mentor Childcare Entry-Level Full Time Pool operator
Each Goldfish Swim School is an independently owned and operated franchise. The
respective Franchisee is the employer at each Goldfish Swim School location. Each
franchisee can set their own wages benefit programs and terms and conditions of
employment which may vary at each Goldfish Swim School location.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Manager
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
Premier swim school with swim lessons for 4 months to 12 years. Our children’s swimming lessons make learning to swim fun! Find a swim school near you!
